The Gigabyte Gazette
Connecting Users to IT
Putting in an IT Help Ticket with Sherpa Desk
The CHCCS ITD team is here to support faculty, staff, and students across the district. When there is an outage, broken device, or other technology issues, CHCCS employees can report these problems to ITD using the SherpaDesk Ticketing System. To submit a ticket, the employee must be logged into Google Chrome with their employee credentials. The CHCCS Bookmarks folder will be visible in the bookmarks bar. Within that folder is a link labeled IT Support Ticket. This link will take the user to a screen where they can submit a help ticket. The IT team will be alerted of your need and will respond as quickly as possible.
WeVideo: A Subscription for All Faculty and Students
CHCCS Goes Live with a New Website
This work could not have been accomplished without the help of school ITFs and Librarians who took on the bulk of the work for the school-based sites. When you have a moment, make sure to stop by and thank them for all the hard work they put into your school site!
Google had updated Gmail. Users will have the option to opt out of the new Gmail until October 16th, but will be automatically migrated to the new Gmail on October 16th.
New Gmail Features include:
Organize Emails from your Inbox - able to organize emails without opening the email
Multiple Views For Inbox
Expand or Shrink Inbox. Expanded view gives a preview and access to attachments without needing to open the email to view.
Snooze Emails Until Later -
Use Suggested Replies and follow ups-
View Calendar, Tasks and Add-Ons while in Gmail-
Google File Stream
When saved, the file changes would be synced to Drive, and when closed the file would no longer reside on the user's computer taking up space but would instead be stored in Drive.
To download Google Drive for your district device, follow the steps in the documents linked below. If you encounter problems, please put in an IT Help Ticket.