How to Show Empathy
7 Steps to Show Empathy
The First Step
- Listen to what people are saying and telling you.
- Don't have distractions, put down your book or turn off the tv.
- Also listen to how the person is speaking, what the tone are they using
The Second Step
- Let your body language convey empathy.
- Be close to them but not too close
- Have comfortable eye contact
- Maintain good body posture (Don't fidget or do other things that show disinterest,) direct 100% of your attention toward the other person
The Third Step
- Show people that you are listening
- Show that you care about there talking about
- Demonstrate that you are concerned for them
The Fourth Step
- Agree with what they are saying
- Show that you are respecting there feelings
- Show them that you understand why they feel that way
The Fifth Step
- Let the person know that there for them
- Tell them that you help them in anyway
- Tell them that if there is anything that they need that you will help them with it
The Six Step
- Tell the person that you'll work together on it
- tell the person that we will find a solution together
The Seventh Step
- Show the person respect when ever possible
- Tell them that you are impressed on how they handle the situation