MAP-Works How-To Guides
How to Send an Email
Frequently Asked Questions
If I send an email in MAP-Works will it be logged in their activity?Yes. One of the great things about sending an email through MAP-Works is it will stay on the students activity log with a time stamp.
If the student replies where does the email go: MAP-Works or Racermail?
The student's response will go to your MSU inbox. Their response will not be logged in MAP-Works, however you can copy and paste the information if you feel it is relevant.
What is the difference between a Private and Public email?
MAP-Works always defaults to the most private setting, and we see this in the email aspect. If you select Private, only you and the person you assigned the referral can see it. By selecting Public, only the direct connects to the student can see the referral. Direct connects include their advisor, instructors, and campus resources.
If I send a mass email, will the students be able to see who else is attached?
No. MAP-Works is set to send Blind Carbon Copied (BCC) messages. This is just another way MAP-Works defaults to the most private setting.
To email, hover over the student's name and click.
Select a Category. This helps the university run reports to see what are the issues faculty and staff are submitting referrals.
Private or Public. We recommend to use your best judgment. Our office rarely uses Private unless it is a very personal (often Counseling) issue.
Once you are finished, select Save.