By: Briana Dale

Section 1

“Conflict is explosive”


  • Warlike and violent
  • Conflict is a trial
  • Struggle
  • Act of nature
  • Animal behavior

Neutral/In Life

  • Game
  • Heroic Adventure

Section 2

Interpersonal Conflict- occurs when a person or group of people frustrates or interferes with another person's efforts at achieving a goal.

Relationship conflict is conflict between two or more people arising out of personality clashes or emotionally-charged interactions

Section 3

Conflict Styles-5 different conflict styles- collaboration, avoidance,compromise, accommodation, competition.

Conflict Tactic-Collaborative or mutual gains tactics include focusing on interests. Avoidance is characterized by behaviors that either ignore or refuse to engage in the conflict. Compromise is a give and take of resources."Split the Diverence." Accommodation involves giving in to the other's wishes or smoothing the choppy waves of a conflict. Competition see who will win.

Section 4

Power in relationships- an individual only has power to the extent that the characteristic or resource is valued by the other person.

Assessing Power- sometimes power is hard to come by if you don’t try you are never going to move up in anything and with moving up comes power.
Balancing Power- family; Take turns doing the little things. At work- Everyone should do their own job and do the best to keep the power running well. To keep the power in order make sure everyone knows what they are supposed to do.

Section 5

Advantage of Moderating Conflict
  • alters the escalatory conflict spiral and halts destructive behavior

  • allows for self- discovery

  • allows for more creative conflict management options

  • prevents you from taking actions that you would later regret or have to justify

  • makes productive use of energy

  • allows trust to build when trust has broken down

Section 6

Negotiation- is important but do not forget to be polite and dignified. Negotiation reduces conflicts and improves the relation among individuals.

Steps to achieving negotiation-

  • Preparation and planning
  • Definition of ground rules

  • Clarification and justification

  • Bargaining and problem solving

  • Closure and implementation

Section 7

  • Forgiveness in conflict-Healthy responses to conflict are characterized by: · The capacity to recognize and respond to important matters

  • A readiness to forgive and forget · The ability to seek compromise and avoid punishing

  • A belief that resolution can support the interests and needs of both parties

  • Discuss differences between forgiveness and reconciliation
Reconciliation- means some kind of agreement between disputants or adversaries