Sunchase LeaseStar Update

December 2015

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EXCITING NEWS

Marketing Center
  • Updates to the Manager Syndication page were released to make it easier to enable/disable available channels (ILSs). This includes the ability for users to modify the lead delivery email and phone for each active channel.


Classifieds

  • We have developed a new performance report to show how properties are performing against LeaseStar's recommended best practices. More to come! You will love this new report!!


Lead2Lease

  • Updates to the L2L guest cards were made to reflect only New Resident lease terms. Previously, they were showing Renewal and Transfer terms as well. Great change!

CLASSIFIED AND MARKETING CENTER

Classified Update


  • The LeaseStar Classifieds team is excited to present you with “Smart Posting Schedules,” which will prioritize postings for your available units. With our free enhancement, your available units will be prioritized automatically ahead of leased and unavailable units – improving the overall posting experience and your overall lease conversion!

    How To Enable Smart Posting:
    In Marketing Center (mc.myleasestar.com), under the “Post to Classified” tab, simply click on “Settings and Preferences” and you will find the option to enable this time saving new enhancement.

    Under Unit Availability Posting Schedules, select ‘Yes’.

    Even More Scheduling Enhancements:
    In addition to Smart Posting Schedules, we have also improved the process of adding to and editing your schedules by providing a more intuitive workflow and better optimization for map-based posting.

    If you have any questions or feedback regarding these updates please call our friendly support team at support@realpage.com or (877)325-7243.


Marketing Center Training


  • Website and Marketing Center training available to all new Users and Team members who need a refresher. Available every week.

SUPPORT OVERVIEW

Year-to-Date Support Overview


Year-to-date, a total of 86 LeaseStar cases have been submitted with an average resolution time of 5 hours. The bulk of cases submitted were due to User Management and Tracking Numbers within Lead2lease.


Summary of Cases


  • LeaseStar Lead2Lease: 59 cases or 69%
  • LeaseStar Classified: 16 cases or 18%
  • LeaseStar Websites: 6 cases or 7%
  • LeaseStar Syndication: 5 cases or 6%
Product Support Cases
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PRODUCT OVERVIEW FOR NOVEMBER 2015

Lead2Lease- Portfolio Performance- November 2015


The Following are your TOP ADVERTISING SOURCES for November 2015.


  • The Portfolio received a total of 1983 Leads (excluding Non-Lead and Duplicate Leads.)
  • Individual Property and Websites accounted for 28% of the total lead volume for the month.
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Top Leasing Performers for November 2015


The following Team Members obtained a 50% or beter closing ratio for November 2015.

Way to go team!!

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PRODUCT HIGHLIGHT

December's highlighted product is LeaseStar Social. Explore how LSS could have a positive impact on your number of Leads and MORE LEASES. This is a great product with a high ROI. Check it out!
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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

LeaseStar Gives Back To United Way

The LeaseStar Client Services Team spent November 13th giving back to local charity groups. They did everything from making meals for Meals on Wheels, to doing lawn work for Mi Escuelita!
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