L33T Index

Newsletter

Effective Communication

General Communication Methods:

There are many general communication methods that can be used to transfer information from one place to the other, one of these is verbal communication. Verbal communication is the act of using speech or sounds to express yourself to another person or many people to inform them of a subject, an example of verbal communication would be to speak the word "Yes." to somebody, verbal communication is used often in lectures and offices and in my opinion is one of the most efficient forms of communication. Another form of general communication is showing information via a visual such as graphs or charts. Graphs and charts are used to display information such as sales in a visual format such as bars or a pie chart. These are often used in office presentations to display growing or declining numbers within a company, this form of communication is useful especially when combined with verbal communication.


Interpersonal Communication Methods:

Interpersonal communication is the process of exchanging information via feelings and meaning in verbal messages. There are many ways to express this type of communication, the first would be Volume. Volume is the way in which you speak verbally, volume is essentially speaking either quiet or loud, controlling your volume can pass a message on in an effective way as it can display how important a message (if spoken loudly) is or whether it could be a secret (if spoken quietly), for example, if a lecturer was communicating in a university, they would increase the volume of their voice so that everybody in the room could hear the important information they were attempting to pass. Whereas if two people were speaking in a library, they would lower the volume of their voice as to not disrupt anybody. Another type of Interpersonal Communication is Body Language. Body Language is a type of communication where thoughts or feelings are expressed by movement of the body such as hand gestures and the way a persons face changes in conversation. An example of body language would be if a person was trying to persuade you, and would maintain eye contact and try to keep you interested in what they are saying by moving their hands to explain something.


Written Communication Methods:

Written Communication is one of the most used methods in businesses, written communication is using written language in a precise way to express information to an intended audience. A way to have effective written communication is to think about your Vocabulary. Vocabulary is important so that you can express information to your intended audience, readers cannot understand what they are reading if they do not know the words that are written. For example, if a person was communicating with a child via writing they would use small words that they know a child would understand and can comprehend, when schools hand out children's books they gradually start to give children books with a wider vocabulary as they learn. Another example is when sending an email to a business, if a person was to use a small vocabulary of just "good" to describe their skills then it would seem as appealing to the business so a wide vocabulary is important for applying for jobs, writing a CV, etc. Another way to have effective Written Communication is to think about Punctuation, punctuation is important so that a reader knows where to take breaks and even how fast to be reading a sentence. Using commas to break a sentence can make all the difference for a reader and using short sentences can add effect. Using punctuation can help express emotion in a written message too, using exclamation points can show that something is important that the reader should be looking at.

Barriers to Effective Communication:

Barriers to General Communication:

There are many different barriers to General Communication that anybody could encounter, and there are many different ways that these barriers can be overcome. One of these barriers to General Communication is Deafness. A lot of methods of communication such as verbal, videos and sound files can be a problem with somebody that has Deafness as all of these involve sound. A way to overcome the problem of verbal communication with a deaf person is to use sign language or your body language to communicate the problem, although many people with Deafness can read lips, many learn sign language and I see this as the most efficient way to communicate and overcome the barrier of verbal communication. To overcome the problem of a deaf person watching a video with sound would be through the use of subtitles that the person can read instead of the sound, subtitles with perfect grammar and punctuation can make a huge difference for a person suffering from deafness and subtitles also link to Written Communication. A lot of general communication methods are not a problem for people that are deaf such as Graphs, Charts and Diagrams and these are very efficient ways of communicating instead of the methods mentioned previously, just in case learning sign language and displaying body language is difficult.


Barriers to Interpersonal Communication:

As Interpersonal Communication involves a lot of speaking and moving as a lot of it is in front of a person, there are a couple of barriers for this including Deafness, but the barrier I am going to cover is Blindness. When communicating with a blind person it is slightly difficult to display emotion through body language, hand gestures and even facial expressions. The best way to communicate to a blind person is through changing your voice to match any emotions or to express importance to what you are saying. Changing the volume of your voice can make a whole lot of difference as it can express whether you are telling something important or whether you want to keep something between you and the person. Pitch is also a way to overcome communicating with a blind person, speaking in a monotone voice gives off the expression that you have nothing emphasize whereas varying your tone to a higher pitch can give off the message of importance to what you are saying, which is an alternative to facial expressions showing your emotion. Changing your rate of speech can express different thoughts or feelings, speaking slowly can emphasize a point where as speaking fast can show that you are happy or telling a surprising story as blind people can not tell from your body language and facial expressions.


Barriers to Written Communication:

Deafness is not really a barrier to Written Communication whereas Blindness and Dyslexia are, in this section I will explain how to overcome problems communicating in writing with a person who has Dyslexia. Dyslexia is a term for a person that has problems interpreting and learning to read words, letters and other symbols. Ways to overcome Written Communication with Dyslexic people include highlighting key points in a document so that it is easier for the person to read, and also changing the font colour and document background colour so that the writing stands out clearer to them. There are also many different types of screen reading software designed to help Dyslexic people read on computer monitors. Supplying an anti-glare screen filter to a Dyslexic persons computer monitor can go a long way in helping with their reading. Another thing to take into consideration is the font which you use to communicate, use a clear font so that letters don't get mixed up and it is easier to read. Those are the most efficient ways to communicate with a Dyslexic person via Written Communication.