The Carnegie Bridge

Connecting Dale Carnegie Training St. Louis to You

What's the Big Idea?

We have been extremely busy around the office this quarter. We have completed two Dale classes, an HIP, and a lot of in house business.

The Trainer Refresher in October was a great success and everyone enjoyed getting to see one another (or meet one another!). Julie Procter and Billie Bright successfully facilitated the event. A lot was learned and will continue to be learned through the trainer refresher calls. Thank you to all who were able to attend!

John Sedgwick came back from Regional Carnegie with three solid pages of "gold nuggets". We look forward to slowly digging into them and making some new, positive changes in the St. Louis office.

What's New?

  • Rhett Hendrickson received this compliment from someone who took part in the July training he completed " I have had extensive experience with trainers and training, and Rhett was by far the best trainer he had ever met." And that my friend is a compliment which is richly deserved! You did a great job and people noticed.
  • Cindy Landrum has been on fire! She LOVED the trainer refresher day and got lots of new ideas. She has also accepted Jonathan Jones's challenge and enrolled 2 people in the November HIP! Finally, she has been using the digital extension package and says that it is "good stuff"!
  • Jim Cizek attended a reunion of his fellow fighter pilot friends who first met and flew together over 49 years ago at a U.S. Air Force base in Germany! They have gathered like this many times over the years and their camaraderie continues to grow. WOW!
  • Jim Cizek also completed facilitating a Dale course along with the professional assistance of Brian Catanzaro and Lisa Kenney. The dynamic group of participants made amazing changes in their lives!
  • Elizabeth Haberberger is expecting! She is due with baby #2 in late June.
  • Brian Catanzaro is now officially a certified Dale Carnegie trainer!
  • John Sedgwick has successfully led the DCSTL ship through his first quarter as owner of the St. Louis franchise! We are so lucky to have him on board (and don't worry, Mary and Jim haven't had to walk the plank yet! Although they will be spending the month of January in Florida, so who knows! They may fall in love with the sun and never come back!)

What Can We Learn?

Check out this article on changing behavior. Fits right in with what we teach!
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Where are We Going?

Classes for 2016 are already filling up and we have a new and exciting game starting in January. It is called "The Great Game of Repeatz" (yes, Repeatz with a z!). Each "theater" is representative of a number of consecutive years a client has done business with us. The goal of the game is to move each client over to the next theater at some point in 2016 when they sign someone up to take a class or workshop with us. This was a team effort, all spawning from John Sedgwick's idea! He has spearheaded the whole game and is motivating everyone to increase revenue in 2016. With prizes involved however, I will be the one cracking the whip on everyone to get their sales moving!

We’re growing! DC-STL will close 2015 with a fantastic fourth quarter! We are over 25% of the way to our fiscal 2016 goal of $700,000 in revenue.

1st Quarter Upcoming Classes

**We would LOVE for you to stop by any of the classes if your schedule allows! It is always nice to see friendly faces stop by and share their love of the program with the attendees!**

  • Every Wednesday for 8 weeks from 6:00pm-9:30pm starting January 27- Dale Carnegie Course (Cindy Landrum). Located in the Cintas Training Room at 634 Lambert Pointe in Hazelwood.
  • February 2-4 from 8:00am-5:00pm Sales Training (Billie Bright and Donna Forgy). Located at the Hilton Airport St. Louis.
  • February 10-11 from 8:00am-5:00pm High Impact Presentations (Donna Forgy and Cari Curtis). Located at the Hilton Airport St. Louis.
  • Every Wednesday for 8 weeks from 6:00pm-9:30pm starting March 21- Sales (Pat Barry). Located at the Doubletree in Chesterfield.
  • Every Tuesday for 8 weeks from 6:00pm-9:30pm starting March 22- Dale Carnegie Course (Jacqueline Wilson). Located at the Westport Sheraton Chalet
  • Every Thursday for 3 weeks from 6:00pm-9:30pm starting March 24- LTM (Jim Cizek). Located at the Hilton Airport St. Louis

Trainer's Tips and Tricks for Best Practice

This quarter's tip was brought to you by Donna Forgy! This is an activity that could be done at the beginning of any session. In fact, you could even do this at home or in the office!

Index Card Opening

1. Pass out index card to all participants.

2. Talk about something going on in your life that is taking up some space in your head. For example; children issues, project at work, family problems, upcoming meeting, etc.

3. Ask them to write down on the index card something taking up space in their head (trainer needs to do the same thing). Assure them that no one will see this.

4. When they are finished fold in half and then trainer collects them. The trainer takes them to the front of the room puts them on the table upside down with their hand on top and says…..

"What we wrote down is very important to us. And if we all think about these things today we might not be able to be totally present. Let's all agree to leave these issues right here on this table. We only have X amount of time together and let's not be preoccupied with other things. Once class is over we can take our cards or thoughts back with us. And hopefully today will help us in dealing with some of these issues."

Wow! What a great way to get participants involved and ready to go! Thank you for sharing Donna. If anyone would like to volunteer to send me a tip or trick for next quarter, shoot me an email and let me know!

Jim Holdener

Every time I send out an email, I am 95% percent positive that Jim will be the first one to respond. His enthusiasm, humor, and passion are evident by everyone he meets. Jim is a one of a kind guy and is always true to himself. We are very lucky to consider Jim a Dale Carnegie trainer and we hope he sticks around for awhile!

Where did you go to college?

University of Illinois

What is your favorite food?


Tell us one thing we should know about you:

I talk to the 100 trees and bushes I've planted around my 3 acre yard. If I have more than one drink, they talk back.

You won $1,000,000 in the lottery. How do you spend it?

Pay off a few debts (I know, not very exciting); give some to my twin sons over several years; give some to each of my siblings and their children; go to Switzerland for a month.

What are you most excited about training at Dale Carnegie?

Seeing the sparkle in a class members eyes and knowing I played a small part in that breakthrough.

Chris Kroeger

Chris Kroeger has a presence that makes you want to be around him. His warm and welcoming smile make it easy to talk to Chris. He has been training for the St. Louis office for many years now and he is a trainer that always gets rave reviews. I had the privilege of attending Chris's last Dale graduation and I can say with certainty that he has a great impact on people's lives. We can only hope that Chris loves us here in the office as much as we love him! Read on to learn even more about Chris.

Where did you go to college?

Undergraduate: University of Northern Iowa

Graduate: University of Missouri – St. Louis

What is your favorite food?

Tough question because I am not a picky eater. Anything I do not have to cook myself is good in my book. But the first thing that popped in my mind was a butterscotch malt from Crown Candy.

Tell us one thing we should know about you:

An Army ROTC scholarship paid for a big chunk of my undergraduate education. I greatly enjoyed the military experience. The deep comradery (reliance on each other) and intensity of purpose is hard to replicate outside of the military.

If you won $1,000,000 in the lottery, how would you spend it?

Until you actually have it in hand, it is hard to know for sure what you would do, but I think I would invest it all, never touch the principle, and only spend the interest made from it.

What is your favorite part of being a Dale Carnegie trainer?

Seeing the growth in people who attend the training, and how amazed they are in terms of how much improvement they see in themselves and other class participants in such a short time period. It never stops being inspiring to watch.

Corporate News

After attending the Regional Conference in Arizona, John was able to get a "sneak peak" into the future of corporate DC&A!

DC&A is in the process of a huge overhaul of all things Dale Carnegie. In the upcoming year we can look forward to:

* A brand new website

* New marketing materials

* New branding for DC&A

* New messaging for C-Level, HR, Line Managers, Millennials and General Public

Basically, there is A LOT changing at the corporate level! We will be keeping you up to date on all of the exciting updates as they start to turn from idea into reality,

How Can We Help You?

Do you have any great ideas for the newsletter? Did anything amazing happen either in your professional or personal life? Let us know! We would love to share it in an upcoming newsletter! We will also be spotlighting a trainer or two each quarter so be ready, you never know when it will be your turn!