Mediation and Dispute Resolution

New Certificate Program Starting Fall 2014!

Classes Start November 4th!

The study and use of alternative dispute resolution processes has increased rapidly over the past two decades in the public and private sector. Courts, business owners, employers, HOAs, realtors, and universities as well as government agencies are using mediation to help improve working relationships, cut legal costs, and increase productivity.

The Mediation and Dispute Resolution Professional Certificate Program is designed for those wishing to enhance their knowledge and practice of dispute resolution process, for people pursuing a career in dispute resolution, and those seeking to improve their communication skills for personal growth. The curriculum explores the history of dispute resolution and merges a theoretical grounding with a practical application of collaborative problem solving to offer a solid educational experience.

Completion of the program shows evidence to a prospective or current employer of recent professional-level training and development in this field for career advancement and/or salary increase purposes. Participants will receive Continuing Education Units for program courses completed and courses may fulfill continuing education requirements for specific professions.

Visit our Mediation Certificate program webpage for more information:

3 Ways to Register:


In person:
Continuing Education Office
Thunderduck Hall, T160
12800 Abrams Rd. Dallas, Texas 75243

By Phone:

Richland College

Richland helps students build their future through courses that can be applied to the first two years of a baccalaureate degree, one- or two-year certificates in a number of career fields, and training in the latest technology for students who want to advance in their current careers.

Heather Lozano

Assistant Dean
Continuing Education, Richland College
Dallas County Community College District