YOU'RE INVITED!

2015 National Operations & Customer Service Strategy Session

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DATE AND LOCATION

WEDNESDAY, JAN 21 - THURSDAY, JAN 22


HILTON PARSIPPANY HOTEL

1 HILTON COURT, PARSIPPANY, NJ

AGENDA

Wednesday, Jan 21st

  • 7:00am - 8:00am - Registration and Breakfast
  • 8:00am - 5:00pm - General Session
  • 5:00pm - 8:00pm - Reception & Award Dinner


Thursday, Jan 22nd - Individual Team Breakouts

  • 7:00am - 8:00am - Breakfast
  • 8:00am - 5:00pm - Customer Service Breakout
  • 8:00am - 3:00pm - National Operations Breakout*


* Timing for individual Team breakouts may vary.

GETTING TO PARSIPPANY, NJ

Flying

Newark International Airport is located just 30 minutes southeast of the hotel. Taxi fare is approximately $45 to/from the hotel.


Driving

Hilton Parsippany Hotel is convenient to several major highways, including Interstates 80, 280, and 287. Parking is available at the hotel free of charge.


Train

The Morristown Train Station is approximately 5 miles from the hotel, served by NJ Transit. Amtrak serves Newark Penn Station, which provides connections to the Morristown Train Station. The station is approximately 12 minutes away from the hotel; taxi service is available at the station.

OVERNIGHT ACCOMMODATIONS

Once you have registered for the Strategy Session by clicking the above link, a room will be reserved in your name. A confirmation email will be sent to you from the National Events and Meetings mailbox.


Hotel check-in begins at 3:00pm so luggage storage will be available to you upon arrival, if needed.


A credit card will be required at check-in for all of your hotel charges. At check-out, please be prepared to settle your account at the front desk. Check-out time is 12:00pm.