Chapter 29 Project

Bethany Spaniel

Consumer Bill of Rights: Proposed by President John F. Kennedy in 1962.

1. The Right to Safety: Protection against products that are hazardous to life or health.

2. The Right to Be Informed: Protection against fraudulent, deceitful, or grossly misleading practices and assurance of receiving facts necessary to make informed choices.

3. the Right to Choose: Access to a variety of quality products and services offered at competitive prices.

4. The right to Be Heard: Assurance of representation of consumer interests in formulating government policy and of fair and prompt treatment in enforcement of laws.

5. The Right to Redress: Assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.

6. The Right to Consumer Education: Assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.

Patients' Bill of Rights: These policies were adopted by the President's Advisory Commission on Consumer Protection and Quality in the Healthcare Industry in 1998.

1. Information Disclosure. Patients have the right to receive accurate, easily understood information to make informed healthcare decisions.

2. Choice of Providers. Patients have the right to choose their own doctors and other health care providers.

3. Access to Emergency Services. Patients have the right to access health care services how and where the need arises. A health plan must pay for costs that a prudent layperson would reasonably expect the plan to cover.

4. Treatment Decisions. Patients have the right to fully participate in all decisions related to their health care.

5. Respect and Nondiscrimination. Consumers have the right to considerate, respectful care from all members of the health care system at all times.

6. Confidentiality. consumers have the right to have the confidentiality of their individual identifiable health care information protected.

Three of many Consumer Protection Laws:

  • The Cigarette Labeling and Advertising Act requires warning labels of health hazards from smoking. This warning label advises consumers of risks and safety issues.
  • The Toy Safety Act permits quick recalls of toys and other articles intended for use by children that might present a substantial risk of injury. This act keeps children safe from their toys or other articles.
  • The Children's Online Privacy Act applies to the online collection of personal information from children under 13. This act says what a wed site must include in a privacy policy, when and how to seek verifiable consent from a parent, and responsibilities of the web site to protect children's privacy and safety online.

Federal Agencies

  • USDA (United States Department of Agriculture): Inspects food to ensure wholesomeness and truthful labeling, develops official grade standards, and provides grading services.
  • FDA (Food and Drug Administration): Enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetics, and medical devices. They also require testing and approval of all new drugs, test new and existing products for health and safety substances, and provide standards and guidelines for poisonous substances.
  • FCC (Federal Communications Commission): Regulate interstate and international communications by radio, television, wire, satellite, and cable. They make sure that all communications are safe for us consumers.