Blackboard FAQ
What is the Smore/Blackboard integration?
Blackboard and Smore have partnered together to provide an improved experience for creating and delivering beautiful content. District and School Administrators will be able to access and leverage the power of the Smore platform inside their Blackboard Mass Notification System.
Create and access amazing newsletters in Smore and send them to all of your stakeholders with Blackboard.
What is included with the Special Smore/Blackboard Trial?
- Access to the Smore interface via Blackboard's COPE Interface
- Ability to send Smore newsletters directly through Blackboard
- Ten Smore Newsletter Credits
- Smore newsletter editing capabilities and Educator backgrounds
- No Smore branding on newsletters delivered through Blackboard
- Unlimited email sends via Blackboard
- Full Accessibility Features (ADA, COPPA, FERPA, WCAG 2.0 AA Support).
- Translation (through the web version of your newsletter. Translation will not appear on an emailed version of a newsletter)
For more information about the Translation Feature, click on the button below:
What features are not included when Smore is used from Blackboard?
- The Email Report on the Analytics Feature: If a newsletter is sent out from Blackboard and not Smore, all email analytics are limited to what can be accessed within the Blackboard solution.
- The ability to duplicate another member's newsletter template if you are a member of a Team Account: this can only be done when editing your newsletters from the Smore website.
For more information about the Analytics Feature and Email Report, click on the buttons provided below:
Who has access to the Smore integration in Blackboard?
Blackboard users who are designated as District or School Administrator accounts have access to the integration.
How many newsletters can you create through the Blackboard Free Trial?
The Special Blackboard/Smore Plan comes with ten total Newsletter Credits. Every time a customer creates a new newsletter, one of the Newsletter Credits is used. The same newsletter can be re-used and re-sent in Blackboard without affecting the number of remaining credits. Keep in mind that on the trial plan, a user can only edit a newsletter up to four weeks after the newsletter has been created.
How do I edit newsletters through the integration?
In order to edit your newsletters, make sure you are logged in to your personal Smore account through the Smore website on a separate browser tab from your Blackboard account. Then, you can edit and access the newsletter from Blackboard. For instructions, check out this guide: https://bit.ly/2JrkCMi
Can I upgrade my individual plan?
Yes! To upgrade your plan please click on the button below:
Member of a Smore for Teams and have questions about Blackboard? Click here:
Need more help? Reach out to support@smore.com!