Burro Basics 2021-2022

Here to Help, even when you can't get in the library!

I want to make sure you have everything you need to be a successful student this year. Below are a few frequently asked questions. I will be updating this throughout the year when new questions come, so keep this link posted somewhere handy. As questions arise and when answers are found, I will place the helpful resource here. As always, I am here to help student, teacher, and parent so feel free to email me if you can't find the help you need here.

joyce.claassen@mnps.org

WIFI Connection Issues (as of September 7th, 2021)

Thank you all for your patience with the Laptop team as we battle new issues daily.

The current issues are perfectly good laptops getting knocked off the WIFI. This looks to be a certificate issue and instructions about that are found below on whether the student needs to fill out the form for "WIFI Issues" and to be sent down. At the beginning we were not checking for certificates and only helping laptops get School WIFI. So we are getting some laptops back that we had just sent out thinking they would be good to go. Below is a guide to help with students and their laptops.

There is another level of complication that involves laptops that were assigned before we started using "Microsoft Intune". If you receive a pop-up to sign into Microsoft In-Tune on your MNPS Device, this is suggested to do.

The most important thing for Students bring your laptops daily even if it is not working. We can't help you with your laptop if you leave it at home.

ALSO, PLEASE! Do not share devices with other students. This is directions from the upper IT people who say that this causes various issues for the assigned user when you try to log back in.

I hope to return to regular library schedule ASAP, but I can't do that until we have a larger majority of students on working MNPS devices.

Follow this guide to see if you need to get your device ready for a Swap or helped at the library.

A device is good:

If from the MyMNPS folder you click "Check Device certificates," and it says "The Required Certificate ARE PRESENT on this device" ... If not they keep getting knocked off WIFI seems to be the experience.
If the MyMNPS Folder has (Check Devices & Forget Password)
If it has the NWEA app in the Windows Bar on bottom left.
Company Portal

A device needs to be swap:

It has Global Protect
If from the MyMNPS folder you click "Check Device certificates," and it says "The Required Certificate ARE NOT PRESENT on this device"
Or if it doesn't load NWEA.

Login & Password Help

Login for Infinite Campus & Office365 are similar but different. Directions are below, but remember that Office365 Username is the username@mnpsk12.org & your unique password. Infinite Campus is just the username (no @mnpsk12.org) plus the same unique password.

When you are locked out of your email and need a password reset, you can request this help from any teacher, academy office, or the library staff. Email joyce.claassen@mnps.org for more help.

CLEVER ACCESS

This is your first place to go for easy access to multiple digital resources from MNPS and reduce the amount of times you need to login. You can also download the Clever APP on your devices.

Using your Office 365 Account, you will have immediate access to MNPS resources without having to continually sign in to the digital resources.

Office 365
Schoology
Noodletools
and more

Direct Clever Access Here

Office 365 Your School Year

Learn how to access your school email, Microsoft Word, PowerPoint, Excel, & other Microsoft products through the use of your School Office 365 Account.

Directions Here

How to access your school courses online

Use the direct link to Schoology on www.burrolibrary.com with your mnpsk12.org email (directions to access their mnpsk12.org email found here) . The password is your student ID.

Using a "Google" searched link to Schoology will not allow you access to the correct Schoology Portal. Also, using your personal email to Schoology, will not give you access to 2020-2021 Schoology at Hillsboro.

If you are still unable to login, check the Schoology Help Here.

Access to Databases

Most Databases are found on www.burrolibrary.com

Most of them work automatically at school. If not you will either use your Limitless Libraries account or Hillsboro for both the username and password.