The Benefits Broadcast
April 2016
APRIL STATS
2,639 Calls... Avg caller wait time: 4 seconds, Avg Specialist "handle" time: 4:18 minutes
1,876 Emails to benefits@ahss.org
1,186 Tier2 Cases in My Hub/PeopleSoft
405 Faxes received
133 Job Status Changes in Destiny
636 Destiny Enrollment Forms submitted
295 Benefit Termination Letters/Destiny
122 Leave of Absence Premium Due Invoices
100 Missing Information Letters/Destiny
In the News...
- Utilizing the Employee Assistance Program
Just a reminder that employees and their families have access to a comprehensive Employee Assistance Program (EAP) through Aetna. The EAP website is www.mylifevalues.com (Log in: AHS and PW: AHS).
Aetna's EAP resources include over 5,000 self-help web assist topics and includes free monthly webinars, free legal templates, a free online will kit, and a discount center, including coupons. The program also features 1-5 visits to meet various types of phone and face-to-face counseling needs, other legal and financial services and referral services, when needed.
Additional promotional materials, including posters, flyers and newsletters are available for those facilities who would like to remind employees about this resources offered by AHS, and available at no cost to employees!
Bizarre Trivia of the Day
Did you know Oxford University is older than the Aztec Empire? There is no clear date of foundation, but teaching existed at Oxford in some form in 1096, and developed rapidly from 1167 on, when Henry II banned English students from attending the University of Paris.