Communication Conflicts

How do you solve conflict?

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What are the different ways to solve conflict?

There are ultimately 3 different ways you can solve conflict; Compromising, Avoiding, and the Win-Lose strategy

THE COMPROMISING STRATEGY

In this strategy you create a solution everyone accepts and is okay with.

EX: When you have to design a poster and someone wants to use blue ink for the poster and you want to use red ink and you both decide to incorporate both colors

THE AVOIDING STRATEGY

When you agree to do something someone else wants to do even though you don't share the same opinion in order to avoid conflict.

Ex; When you have to design a poster and someone wants to use blue ink for the poster and you want to use red ink and you decide to use blue despite your belief

THE WIN-LOSE STRATEGY

It is where are no compromises and only one person's opinion wins,

Ex; When you and another person try and decide where to eat and they take you where they want to eat even if you don’t want to go and you get angry

THIS IS NEVER ACCEPTABLE

The Office Conflict Resolution Clip 001