BrightClaim Warranty Services

Building Product Claim Solutions

Experience * Focus * Results

BrightClaim is your complete warranty claim management resource partner!


We are leading the industry providing custom warranty inspections, claims management, managed repair and quality assurance solutions for installed building products.


Protecting and Enhancing Your Product and Brand Reputation.


WHY BRIGHTCLAIM?


PROVEN COST SAVING SOLUTIONS!


  • Friendly Experts 1# goal is to assist you streamline your claims
  • Confidentiality and Professionalism
  • Secure Data Proprietary Web based customizable management system
  • Prescreened Nationwide Network of credentialed experienced independent inspectors
  • Compliant rigorous training and review insure we follow each program’s policies
  • 24/7 On Demand custom report generation
  • Crystal Clear Consistent Results 100% review to ensure clarity of work product
  • Get Answers to Questions fast –dedicated resolution team
  • Budget friendly Simple flat rate pricing


WHO WE ARE

BrightClaim is a nationally recognized inspection, claims management, and managed repair service company providing custom solutions for a wide range of installed building products:

Our #1 priority is consistently delivering our clients expertly tailored solutions

Configured to optimize your company’s warranty brand


Consulting

Expert review of your warranty function to provide options and recommendations.


Contact Center

Calls are handled with efficiency, diplomacy and confidentially.


Claims Administration

Experience staff who has managed millions of claims.


Field Inspections

Specific to each client, training detailing all elements of the inspections.


Managed Repair

Predictable Costs, Enterprise-Wide Consistency, Focus on Your Core Business.


Reports

We set the standard for accuracy, relevance, consistency, and scope.


Data Analysis and Warehousing

Pro-active manage cost, speed, and stewardship of the brand.


Business Process Outsourcing

BrightClaim is the leader in end-to-end enterprise warranty solutions.

Inspection & Estimating Services

BrightClaim Inspection Services offer a nationwide network of experienced, skilled independent inspectors, supported by customer contact programs and data gathering and management processes.


  • An Independent Resource – BrightClaim is an independent resource that provides an inspector for estimates or re-inspections for an installed sales program.
  • Consistent handling and control of all types of trades.
  • Experienced and dedicated inspectors provide complete information – Inspectors who are BrightClaim employees provide an estimate, diagram and digital photos, along with any specific requirements you may have for your program. BrightClaim inspectors completely explain their findings, the exceptions if any, and provide information on contractor programs.
  • One point of contact – Just one call gets you to all the information or assistance you need; BrightClaim inspectors are your point person for all information.
  • Web-based platform – BrightClaim provides a web-based platform that allows you to check inspection status, communicate with a BrightClaim inspector, and view work product wherever you access the Internet.


Inspection Programs Available
BrightClaim offers a wide range of programs that address any inspection or re-inspection need.

  • All types of warranty programs for building product manufacturing companies.
  • All types of property claim re-inspection programs for insurance carriers.
  • All types of re-inspection programs for contractor programs.
  • All types of estimating/inspector services for direct repair programs for insurance carriers.


Establishing Your Program
BrightClaim works closely with you to develop a program that fits your needs. Our process is simple:

  • Determine what outcomes you require for your current inspection needs.
  • Determine the coverage areas and time requirements to complete the inspection, as well as receipt and delivery of work product.
  • Make the changes in our system to accommodate your program requirements.
  • Typical time to implement a new program is 30 days.

“BrightClaim Enables Proactive management of the Warranty Function”

Consistent Field Data Collection
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