Return to Learn Update
August 21, 2020
In this update, you will find information about:
Distance learning support for parents
Communication you can expect
Online classrooms to kick off in Zoom
Technology support during distance learning
Device insurance coverage
Internet access for students
Free and Reduced Meals (FARM) application
Distance Learning Support for Parents
A major key to success during distance learning is the partnership between parents/guardians and teachers to support students in their education. Washington County Public Schools (WCPS) is sharing the Distance Learning - Family Portal website to provide tutorials and resources for parents and students to effectively navigate online learning while school buildings are closed to students.
The site guides users through step-by-step directions for distance learning technology tools. Parents will also be able to develop a better understanding of how they can follow their child’s progress, review assignments, and communicate with teachers.
Communication You Can Expect
Student schedules are now available in ParentVUE. If you have any problems logging in to ParentVUE, please contact your child’s school.
Parents and guardians should expect regular communication from your child’s teacher(s). You are encouraged to use ParentVUE and WCPS email to communicate directly with teachers regarding your children. Each student in pre-k through grade 12 is assigned a WCPS email address, which can be used by parents to email teachers.
Teachers will also invite parents and guardians as guests to your child’s Google Classroom. Parents can choose to receive daily or weekly assignment summaries to track your child’s progress. Parents and guardians should use ParentVUE to follow and review their child’s grades. Grades will be updated by teachers at least every two weeks.
Schools are in the process of distributing WCPS devices to students in preparation for distance learning. If you have not received information from your school about a scheduled pick-up date, please contact the school for details.
Online Classrooms to Kick Off in Zoom
Due to delays with Google’s updates to Google Meet, students will begin the school year with their online classrooms hosted via Zoom. This platform provides the tools and features that help facilitate engaging, interactive learning, while also allowing students to break out in small group activities and discussions.
Technology Support During Distance Learning
Technical difficulties with a WCPS-issued electronic device can be a major roadblock for students participating in distance learning. WCPS will be staffing a technology support call center to quickly and efficiently respond to these issues. Technology staff will be available to assist from 8:00 a.m. - 8:00 p.m. Monday through Friday during the school year.
Parents or guardians will complete an online form to request assistance with a WCPS-issued device. The staff member will help the parent troubleshoot the issue over the phone or determine if the device needs to be returned to the school. If a repair cannot be made in person at the school, WCPS will provide a temporary replacement device for the student.
Device Insurance Coverage
No matter your child’s age, accidents are bound to happen. If your child’s WCPS-issued device would become damaged, lost, or stolen, you can minimize repair and replacement costs by purchasing device insurance coverage. The $15 fee covers each device for the duration of the school year.
Internet Access for Students
WCPS understands internet access for students is critical to the success of distance learning. We are working with our community partners to ensure students are able to connect online to participate in their virtual classes.
If you currently do not have internet service in your home, please contact your child’s school at your earliest convenience.
Free and Reduced Meals (FARM) Application
To ensure eligible children are able to continue to receive free and reduced meals (FARM), WCPS is asking parents to complete the annual FARM application. This can be easily completed online with a mobile device.
Contact WCPS
Email: COVID-19@wcps.k12.md.us
Website: www.wcpsmd.com
Location: 10435 Downsville Pike, Hagerstown, MD, USA
Phone: 301-766-2800
Facebook: facebook.com/mywcpsmd
Twitter: @mywcpsmd