The Learning and Development Center
The Center for Excellence
Access New Professional Skills at the Learning and Development Center
At a glance...
The Learning and Development Center (LDC) develops and provides programs designed to empower and enhance employee skills and competencies for improved performance and job satisfaction. Our services also extend to external businesses, organizations, and communities.
Our mission is to build a world-class, responsive and results-oriented workforce by providing the following:
- Learning that meets critical business goals and needs
- Lifelong learning opportunities that will prepare employees for life and work in an increasingly technological society
Facility Features
The LDC is a two-story, 54,000 square foot state-of-the-art facility featuring:
- An auditorium capable of seating 150 with fold-down desktops
- Instructor computers connected to HD projectors and the Internet
- 170 available campus parking spaces
- Break-room area with microwaves
- Welcoming lobby area
- Open atrium
Email: ldcrooms@houstontx.gov
Website: http://www.houstontx.gov/ldc/
Location: 4501 Leeland Street, Houston, TX, United States
Phone: (832) 395-4900
Facebook: facebook.com/COHLDC
Twitter: @cohldc
A fully equipped conference room that seats up to 24
Twelve classrooms with seating capacities of 10-40 students
Three computer lab classrooms with a combined seating capacity for 33 students
Internal & External Room Rental Request Forms
New Courses Announcement!
"Empathy Represents the Foundation Skill for all the Social Competencies Important for Work.” —Daniel Goleman
Emotional Intelligence (00020081)
Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concept of Emotional Intelligence has been around since at least the 1900’s, but is considered a new branch of psychology. As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic has continued to gain momentum. The emotional intelligence skills you’ll learn during this workshop will help you gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.
Learning Outcomes:
• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Recognize your own emotions and how they affect your thoughts and behavior.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others.
Instructor Led: Regina Ingram
Price: 35.00USD
Manager Approval Required: Yes
http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016797
Tuesday, Sep 23, 2014, 08:30 AM
Learning & Development Center | 4501 Leeland Street Houston, TX 77023
"A leader is one who knows the way, goes the way, and shows the way." —John Maxwell
Leadership 101 (00020082)
Leadership isn't a job title, it is an action. It is developing the perspective, skills and personal style to get results that matter. Individuals, whether seasoned or just growing into their role, often lead project teams. They serve as key role models in the organization, are influential team members and part of the future leadership pipeline. In this program, students learn both the skills of leadership as well as their personal leadership strengths. The course is designed with a self-assessment module and continues with practical ways to implement the leadership strategies discussed.
Instructor Led: Regina Ingram
Price: 35.00USD
Manager Approval Required: Yes
http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016798
Tuesday, Sep 30, 2014, 08:30 AM
Learning & Development Center | 4501 Leeland Street Houston, TX 77023
Meet the Faces of the New Learning & Development Center
Noel Pinnock, Chief Executive Learning Officer
"Our team is comprised of experienced professionals with the knowledge and capabilities to design and implement strategies that help our clients achieve their goals."
Patricia Smith, Human Resources Manager
Marie Stephens, Senior Staff Analyst
Karen Harris, Training Administrator
Tony Cross, Training Administrator
Scott Ward, Staff Analyst
Consuela Frazier, Organizational Development Specialist
Mahogany Johnson, Marketing Communications Strategist
Ursula Garcia, Administrative Coordinator
Victor Taylor, Senior Trainer
Yvette Daniel, Senior Trainer
Regina Ingram, Senior Trainer
Bonnie Sandberg, Senior Trainer
Peter Vu, Senior Trainer
Angela Weatherspoon, Buyer/Procurement Connoisseur
Samantha Barnes, Administrative Associate
Ruth Izaguirre, Administrative Assistant
Barbara Felder, Administrative Associate
DaWanda Albright, Interim Administrative Associate
TIMELINE | The Learning and Development Center Story
Our Brand Strategy Roadmap
University of Houston
Texas Southern University
Barbara Jordan-Mickey Leland School of Public Affairs For more information: http://tsu.edu/academics/colleges__schools/publicaffairs/ | Jesse H. Jones School of Business (pending)
Springfield College
For more information: springfieldcollege.edu/shshouston
Houston Community College
Lone Star College System
Sam Houston State University
Academic Partnerships
University of Texas at Arlington MPA Program
For more information: http://bit.ly/1nDhrEH
Louisiana State University-Academic Partnerships
Master of Science in Construction Management
For more information: http://bit.ly/1x3NCN5 | Master of Science in Human Resource Education
For more information: http://bit.ly/Up4WQb
The Leadership Institute Program (LIP)
Houston Employee Assessment and Review (HEAR)
HEAR is a new system that will provide a clear, two-way channel of communication between employees and supervisors. Work plans will be aligned with department goals and the Mayor's five pillars. And employees will be able to track and monitor job performance, giving them a clear roadmap for success. For more information: http://houstontx.gov/hr/hear.html
City Accreditation Program for Supervisors (CAPS)
Administrative Development Program (ADP)
Check Out Our Latest Course Offerings:
Excel 2010 - Level 3 (00018942)
Make Excel work better for you by:
• Restricting cell entries
• Performing a function to look up data
• Creating and modifying PivotTables and PivotCharts
• Linking worksheets and workbooks
• Grouping, outlining and automatically subtotaling data
• Protecting, sharing and tracking changes in a workbook and worksheet
This course focuses on:
• Limiting cell entries
• Performing a look up function
• Using PivotTables and PivotCharts to analyze data
• Tracking and protecting worksheets and workbooks
Instructor Led: Bonnie Sandberg
Price: 35.00USD
Manager Approval Required: Yes
http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000015830
Tuesday, Aug 26, 2014, 08:30 AM
Learning & Development Center | 4501 Leeland Street Houston, TX 77023
PowerPoint 2010 - Level 2 (00018943)
If you need to arrange shapes in your PowerPoint presentation, then this course is for you. If you need to use pictures, sounds and other features in your presentation, this course is for you. If you need to add timings to your slides, this course is for you. You will learn all of these and much more.
Description Upon completion of this course, participants should be able to link and embed files from other MS Office applications, insert a picture from a file, and align and distribute shapes. Participants should also be able to insert a picture from a file, work with sounds and movies from Microsoft’s clip organizer, and navigate easily during a PowerPoint show.
This course focuses on:
• Linking and embedding objects from Word and Excel
• Paste a table as a graphic from Word
• Aligning and distributing shapes
• Inserting a picture from a file
• Inserting sounds and movies from the clip organizer
• Navigating easily during a PowerPoint show
• Adding timings to your presentation
Instructor Led: Bonnie Sandberg
Price: 35.00USD
Manager Approval Required: Yes
http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000015831
Wednesday, Aug 27, 2014, 08:30 AM
Learning & Development Center | 4501 Leeland Street Houston, TX 77023
Excel 2010 - Level 1 (00020062)
Do you need to use Excel for reports? Are you using Excel, but don’t really understand formulas? Then this class is for you.
Description Become comfortable using Excel by:
• Opening, modifying, and saving files
• Creating a new workbook
• Entering basic formulas
• Entering common functions
• Adjusting font and number formatting
• Preparing the file for printing
This course focuses on:
• Creating and formatting workbooks
• Entering basic formulas and functions
• Working with page layout for printing
Instructor Led: Bonnie Sandberg
Price: 35.00USD
Manager Approval Required: Yes
http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016779
Wednesday, Sep 17, 2014, 08:30 AM
Learning & Development Center | 4501 Leeland Street Houston, TX 77023
Excel 2010 - Level 2 (00020065)
Learn to be more efficient with Excel by:
• Entering more complex formulas
• Using Conditional Formatting
• Sorting and filtering data
• Creating and modifying charts
• Creating a custom number format
Description This course focuses on:
• Working with more complex formulas and functions
• Using Conditional Formatting
• Sorting and filtering data
• Creating and modifying charts
Instructor Led: Bonnie Sandberg
Price: 35.00USD
Manager Approval Required: Yes
http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016781
Wednesday, Sep 24, 2014, 08:30 AM
Learning & Development Center | 4501 Leeland Street Houston, TX 77023
Four Leadership Behaviors That Build or Destroy Trust
In this webinar, Blanchard trust practice leader Randy Conley will show you how leaders can improve the levels of trust in their organization by identifying potential gaps that trip up even the best of leaders. Participants will learn how to:
- Recognize the warning signs that people lack trust in you and your leadership.
- Purposefully engage in the four trust-building behaviors.
- Create strong, long lasting, trust-based relationships.
Don't miss this opportunity to learn how to raise the level of trust in your organization by increasing the “trust-ability” of your leaders.
Topic: Four Leadership Behaviors That Build or Destroy Trust
Date: Wednesday, August 20, 2014
Time: 2:00pm - 3:00pm EDT
Host: Association for Talent Development
Speaker: Randall Conley
The Future of Work: Evolve or Go Extinct
Success in the brave new digital world will require adopting new leadership styles and rewiring work patterns with next generation web-based social and mobile tools.
Join Stowe Boyd, Lead Analyst for GigaOm Research, and Bob Zukis, CEO of Bloomfire and author of Social Inc., as they discuss the future of work and ways organizations can leverage these "new way" tools to capture fast-changing knowledge, capture dispersed and fast changing knowledge, distill ideas into innovation and harness the wisdom of crowds.
Each speaker will share three things companies can do NOW to ensure competitive edge in the FUTURE of work.
Register today and you will receive a confirmation email containing information about joining the webinar.
Topic: The Future of Work: Evolve or Go Extinct
Date: Thursday, August 21, 2014
Time: 11am - Noon CDT
Host: Bloomfire
Speakers: Stowe Boyd, Lead Analyst for GigaOm Research, and Bob Zukis, CEO of Bloomfire and author of Social Inc.
Drive the Right Bargain: Your Framework for Better Negotiations
Improve your confidence and effectiveness at the bargaining table with a disciplined, collaborative approach to negotiation.
Join negotiation expert Jeff Weiss, author of the “HBR Guide to Negotiating,” in this interactive Harvard Business Review webinar where he will share a disciplined, collaborative approach to negotiation that produces better outcomes and stronger relationships. This approach works in any situation where two parties need to come to terms despite competing interests — from complex multimillion-dollar deals to informal conversations with colleagues.
What you will learn:
- Prepare for negotiations
- Uncover your counterpart’s real interests
- Develop high-value solutions
- Set the right tone and manage the relationship
Topic: Drive the Right Bargain: Your Framework for Better Negotiations
Date: Tuesday, September 9
Time: 9 AM PDT / 12 PM EDT
Host: Harvard Business Review
Speaker: Jeff Weiss
Website: http://learn.gotomeeting.com/090914-NA-G2MC-Collab-WBR-SM?ID=70150000000aEwt
Fact Check:
We strive for accuracy and fairness. If you see something that doesn't look right, contact us!
The Learning Management System records are updated and backed up nightly. It is the LDC policy that all delivered offerings are to be updated in the LMS within 48 hours of completion of the class and available to the learner.
The LDC has been asked to follow Executive Order 1-37. All employees who work, train or visit must display assigned City of Houston identification badges. Employees should dress work-appropriate at all times when attending classes at the LDC.