The Learning and Development Center

The Center for Excellence

Big image

Access New Professional Skills at the Learning and Development Center

A division of HR
Big image

At a glance...

The Learning and Development Center (LDC) develops and provides programs designed to empower and enhance employee skills and competencies for improved performance and job satisfaction. Our services also extend to external businesses, organizations, and communities.


Our mission is to build a world-class, responsive and results-oriented workforce by providing the following:

  • Learning that meets critical business goals and needs
  • Lifelong learning opportunities that will prepare employees for life and work in an increasingly technological society

Facility Features

The LDC is a two-story, 54,000 square foot state-of-the-art facility featuring:

  • An auditorium capable of seating 150 with fold-down desktops
  • Instructor computers connected to HD projectors and the Internet
  • 170 available campus parking spaces
  • Break-room area with microwaves
  • Welcoming lobby area
  • Open atrium

Internal & External Room Rental Request Forms

New Courses Announcement!

Come leverage new tools and innovative methods at the LDC. Learn about the LDC’s unique approach to professional development and make an investment in your future...
Big image

"Empathy Represents the Foundation Skill for all the Social Competencies Important for Work.” —Daniel Goleman

Emotional Intelligence (00020081)

Tuesday, Sep. 23rd, 8:30am-4:30pm

Learning & Development Center | 4501 Leeland Street Houston, TX 77023

Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concept of Emotional Intelligence has been around since at least the 1900’s, but is considered a new branch of psychology. As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic has continued to gain momentum. The emotional intelligence skills you’ll learn during this workshop will help you gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.


Learning Outcomes:
• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Recognize your own emotions and how they affect your thoughts and behavior.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others.


Instructor Led: Regina Ingram

Price: 35.00USD

Manager Approval Required: Yes

http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016797

Big image

"A leader is one who knows the way, goes the way, and shows the way." —John Maxwell

Leadership 101 (00020082)

Tuesday, Sep. 30th, 8:30am-4:30pm

Learning & Development Center | 4501 Leeland Street Houston, TX 77023

Leadership isn't a job title, it is an action. It is developing the perspective, skills and personal style to get results that matter. Individuals, whether seasoned or just growing into their role, often lead project teams. They serve as key role models in the organization, are influential team members and part of the future leadership pipeline. In this program, students learn both the skills of leadership as well as their personal leadership strengths. The course is designed with a self-assessment module and continues with practical ways to implement the leadership strategies discussed.


Instructor Led: Regina Ingram

Price: 35.00USD

Manager Approval Required: Yes

http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016798

Meet the Faces of the New Learning & Development Center

Noel Pinnock, Chief Executive Learning Officer



"Our team is comprised of experienced professionals with the knowledge and capabilities to design and implement strategies that help our clients achieve their goals."

TIMELINE | The Learning and Development Center Story

Our Brand Strategy Roadmap

Big image
Big image
Big image
Big image

Check Out Our Latest Course Offerings:

Excel 2010 - Level 3 (00018942)

Tuesday, Aug. 26th, 8:30am-4:30pm

Learning & Development Center | 4501 Leeland Street Houston, TX 77023


Make Excel work better for you by:

• Restricting cell entries

• Performing a function to look up data

• Creating and modifying PivotTables and PivotCharts

• Linking worksheets and workbooks

• Grouping, outlining and automatically subtotaling data

• Protecting, sharing and tracking changes in a workbook and worksheet


This course focuses on:

• Limiting cell entries

• Performing a look up function

• Using PivotTables and PivotCharts to analyze data

• Tracking and protecting worksheets and workbooks


Instructor Led: Bonnie Sandberg

Price: 35.00USD

Manager Approval Required: Yes

http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000015830

PowerPoint 2010 - Level 2 (00018943)

Wednesday, Aug. 27th, 8:30am-4:30pm

Learning & Development Center | 4501 Leeland Street Houston, TX 77023

If you need to arrange shapes in your PowerPoint presentation, then this course is for you. If you need to use pictures, sounds and other features in your presentation, this course is for you. If you need to add timings to your slides, this course is for you. You will learn all of these and much more.

Description Upon completion of this course, participants should be able to link and embed files from other MS Office applications, insert a picture from a file, and align and distribute shapes. Participants should also be able to insert a picture from a file, work with sounds and movies from Microsoft’s clip organizer, and navigate easily during a PowerPoint show.


This course focuses on:
• Linking and embedding objects from Word and Excel
• Paste a table as a graphic from Word
• Aligning and distributing shapes
• Inserting a picture from a file
• Inserting sounds and movies from the clip organizer
• Navigating easily during a PowerPoint show
• Adding timings to your presentation


Instructor Led: Bonnie Sandberg

Price: 35.00USD

Manager Approval Required: Yes

http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000015831

Excel 2010 - Level 1 (00020062)

Wednesday, Sep. 17th, 8:30am-4:30pm

Learning & Development Center | 4501 Leeland Street Houston, TX 77023

Do you need to use Excel for reports? Are you using Excel, but don’t really understand formulas? Then this class is for you.

Description Become comfortable using Excel by:
• Opening, modifying, and saving files
• Creating a new workbook
• Entering basic formulas
• Entering common functions
• Adjusting font and number formatting
• Preparing the file for printing


This course focuses on:
• Creating and formatting workbooks
• Entering basic formulas and functions
• Working with page layout for printing


Instructor Led: Bonnie Sandberg

Price: 35.00USD

Manager Approval Required: Yes

http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016779

Excel 2010 - Level 2 (00020065)

Wednesday, Sep. 24th, 8:30am-4:30pm

Learning & Development Center | 4501 Leeland Street Houston, TX 77023

Learn to be more efficient with Excel by:
• Entering more complex formulas
• Using Conditional Formatting
• Sorting and filtering data
• Creating and modifying charts
• Creating a custom number format

Description This course focuses on:
• Working with more complex formulas and functions
• Using Conditional Formatting
• Sorting and filtering data
• Creating and modifying charts


Instructor Led: Bonnie Sandberg

Price: 35.00USD

Manager Approval Required: Yes

http://lms.coh.gov/Saba/Web/Main/goto/GuestOfferingDetails?offeringId=class000000000016781

Four Leadership Behaviors That Build or Destroy Trust

Trust continues to be identified as a missing ingredient in today's workplace. As surveys show, only a small percentage of today's workers strongly agree that they trust their leaders. To ensure high levels of organizational performance, leaders need to tackle trust head-on. The key is to demonstrate the behaviors people most associate with trust.

In this webinar, Blanchard trust practice leader Randy Conley will show you how leaders can improve the levels of trust in their organization by identifying potential gaps that trip up even the best of leaders. Participants will learn how to:
  • Recognize the warning signs that people lack trust in you and your leadership.
  • Purposefully engage in the four trust-building behaviors.
  • Create strong, long lasting, trust-based relationships.

Don't miss this opportunity to learn how to raise the level of trust in your organization by increasing the “trust-ability” of your leaders.


Topic: Four Leadership Behaviors That Build or Destroy Trust

Date: Wednesday, August 20, 2014

Time: 2:00pm - 3:00pm EDT
Host: Association for Talent Development

Speaker: Randall Conley

The Future of Work: Evolve or Go Extinct

Success in the brave new digital world will require adopting new leadership styles and rewiring work patterns with next generation web-based social and mobile tools.


Join Stowe Boyd, Lead Analyst for GigaOm Research, and Bob Zukis, CEO of Bloomfire and author of Social Inc., as they discuss the future of work and ways organizations can leverage these "new way" tools to capture fast-changing knowledge, capture dispersed and fast changing knowledge, distill ideas into innovation and harness the wisdom of crowds.


Each speaker will share three things companies can do NOW to ensure competitive edge in the FUTURE of work.


Register today and you will receive a confirmation email containing information about joining the webinar.


Topic: The Future of Work: Evolve or Go Extinct

Date: Thursday, August 21, 2014
Time: 11am - Noon CDT

Host: Bloomfire

Speakers: Stowe Boyd, Lead Analyst for GigaOm Research, and Bob Zukis, CEO of Bloomfire and author of Social Inc.

Drive the Right Bargain: Your Framework for Better Negotiations

Improve your confidence and effectiveness at the bargaining table with a disciplined, collaborative approach to negotiation.


Join negotiation expert Jeff Weiss, author of the “HBR Guide to Negotiating,” in this interactive Harvard Business Review webinar where he will share a disciplined, collaborative approach to negotiation that produces better outcomes and stronger relationships. This approach works in any situation where two parties need to come to terms despite competing interests — from complex multimillion-dollar deals to informal conversations with colleagues.


What you will learn:

  • Prepare for negotiations
  • Uncover your counterpart’s real interests
  • Develop high-value solutions
  • Set the right tone and manage the relationship


Topic: Drive the Right Bargain: Your Framework for Better Negotiations

Date: Tuesday, September 9

Time: 9 AM PDT / 12 PM EDT

Host: Harvard Business Review

Speaker: Jeff Weiss

Big image

Fact Check:

We strive for accuracy and fairness. If you see something that doesn't look right, contact us!


The Learning Management System records are updated and backed up nightly. It is the LDC policy that all delivered offerings are to be updated in the LMS within 48 hours of completion of the class and available to the learner.


The LDC has been asked to follow Executive Order 1-37. All employees who work, train or visit must display assigned City of Houston identification badges. Employees should dress work-appropriate at all times when attending classes at the LDC.



** This message is being directed to ALL City of Houston employees. This e-mail was approved for citywide distribution by the COH HR Department. If the reader of this e-mail is not an intended recipient, it has been delivered in error. Any review, dissemination, distribution or copying is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately by return e-mail and permanently delete the copy you received. **