Student Support Services Department

Roadmap - Week of 05/13/19 - 05/17/19

IDVA Mission - Building a community of engaged learners.

IDVA Vision - Empowering every student to learn at high levels.

SSS Department Mission

Support students in increasing/maintaining academic success.

SSS Department Impact

Increase/maintain attendance (CC + progress).

SSS Department Group Agreements

  • We will be intentional in our collaborative work with school community members to address students' academic needs.
  • We will proactively identify and support students' individual needs and accomplishments.

SSS Department Kudos!

If you have kudos to share about you or a colleague, send them to Alex.


Jessica received the following comment from a student: "She cares and wants to help you go further as an individual no matter what it looks like"

Great job, Jessica!


Jessica got a second comment from another student: "Mrs. Lecertua has always been really supportive of me and is always there to talk. Shes so kind and understanding and shes a really great listener. She helps me see the perspective of others and understand why things happen, while still being gentle and supportive. I wanna be like her when I grow up. Thank you Mrs. Lecertua, you are what every person should strive to be!"

Superb, Jessica!


An LC shared the following comment about Deslynn: "Deslynn has been fantastic to work with – she has been prompt and kind to the student and the LC very much appreciates it."

Wow, Desylnn!


A student wrote the following in a scholarship application: "I didn’t know much about how to become a paramedic, when I brought it up in my senior project presentation my teachers got me in contact with some helpful resources. Jennifer Edwards has been an amazing help to me and my education after high school. I had no idea where to start when it came to college, she helped answer all the questions I had.”

Way to go, Jennifer!


Congratulations go to Heidi for being selected to participate in the K12 Grow Emerging Leaders Program.

You're going to do awesome, Heidi!


Cassidy and Colleen got a shout out form Jenny for being so helpful in adding the graduation slide show to music. Jenny said the video is great.

Good job, Cassidy!


SSS Department Trivia

Week 6 of Round 3 - Who am I?

WHO AM I? "“I lived in the same town as John Gotti the infamous Mob boss in NYC."

The answer is Heidi Arratte!

Desylnn got this correct!


Pam - 2

Deslynn - 1

Jessica - 1

Loretta - 1

Jesse - 1

Bev - 1

Here is what Heidi has to say about this story:

When I was 18 I wanted to see the world and quite frankly Boise Idaho was not cutting it! I wanted to experience different cultures and people. After a dismal first year of college, I decided to pack my bags and move to New York. I was hired by a family who placed an advertisement in the paper to watch their 2 children. Little did I know, it was cheaper to fly out a kid from Idaho, put a bed in the living room than send your kids to daycare. I didn’t care though because I was finally surrounded by different cultures, sounds, food and people. It was exciting for me to experience NYC as a young person. I went to a couple museums, saw a play on Broadway, ate amazing food and hung out with “mobsters” in Queens. After a short time, my family moved to Five Towns area of Long Island, where John Gotti lived. Of course, we were not neighbors, but I did see his house a few times, driving past quickly. The Mob is not something you mess with!

SSS Dept. Trivia Week 7 of Round 3 - click to answer

WHO AM I? "I text quite often back and forth with one of the 2nd place winners from the Voice.""

We need a few more trivia items!! Submit here!

Share something about you that your colleagues may not know and you would feel comfortable with them knowing. We will include this as a question in a future roadmap.

SSS Department Team Building

A weekly Google Slides (Google version of PowerPoint) will have our weekly Ungame question. All you need to do is add a text box to the presentation and answer the question. Take a look at the picture next to this text for more instructions.

A thing you like to do that seems out of the ordinary

Answer the question by adding a text box on the slide. Be sure to add your name to the answer.

Here are our teammates' answers from last week..

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Weekly Calendar, 05/13-05/17

Monday 5/13:
  • 232 days left in 2019

Tuesday 5/14:

  • Mark Zuckerberg's birthday

Wednesday 5/15:

  • Senior Finals

    Thursday 5/16:

    • Senior Finals

    Friday 5/17:

    • Happy birthday, LORETTA POXLEITNER!
    • FSL and FLC PLC Collaboration Time

    Departmental & School Updates


    Please continue to work on this!

    All SSS Dept., as you talk to families, please review their re-reg status, and if it hasn't been completed yet, please ask them to complete.

    If they need the instructions again, please send them the following Smore link:

    Or, you can send them this form so they can complete on their phone:

    Or, you can complete the google form with them on the phone.

    Student End of Year Reclamations

    Reclamation information and return labels will start going out to all current families on 5/16. They will receive an email with the information, and a mailed packet will follow. All the information the family needs should be included in the email/packet. Please see below for some important points of reclamations:


    • Families should only return hardware if the student is not returning next year. If they are returning for SY 19-20, they need to keep their computer. (NOTE: If a computer is returned, but the student continues for the 19-20 SY, a new computer will not automatically ship).


    • Family should refer to materials information sent with the labels to know which materials need to be returned.
    • Materials should be returned after completion of the course. If a student will be continuing in a course for next school year, they should keep the materials until they are completely finished with the course, or, if the student is retaking a course, they should keep the materials. Materials for continuing or repeated courses will not automatically ship if they’ve already been sent.

    Resources for families

    Materials and Computers EOY Returns

    Computer Equipment Returns FAQs

    If a family needs additional labels above what they receive with the reclamation packets, they can request them from > Request Return Labels (listed under the IMPORTANT INFORMATION header on the right side of the page).

    K12 Updates

    Reoccuring/Reference Info

    This section will be used for reoccurring/repeated info from previous weeks that may be needed for later reference.

    Past SSS Dept. Roadmaps

    Week of 5/6-5/10:

    Week of 4/29-5/3:

    Week of 4/22-4/26:

    Week of 4/15-4/19:

    Week of 4/08-4/12:

    Weeks of 3/4-3/22:

    Week of 2/25-3/1:

    Week of 2/18-2/22:

    Week of 2/11-2/15:

    Week of 2/4-2/8:

    Week of 1/28-2/1:

    Week of 1/21-1/25:

    Week of 1/14-1/18:

    Week of 1/7-1/11:

    Week of 12/17-12/21:

    Week of 12/10-12/14:

    Week of 12/3-12/7:

    Week of 11/26-11/30:

    Week of 11/16-11/23:

    Week of 11/12-11/16:

    Week of 11/5-11/9:

    Week of 10/29-11/2:

    Week of 10/22-10/26:

    Week of 10/15-10/19:

    Week of 10/8-10/12:

    Week of 10/1-10/5:

    Week of 9/24-9/28:

    Week of 9/17-9/2:

    Week of 9/10-9/14:

    Week of 9/3-9/7:

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    Check out our IDVA Exhaustive Communication Goal Smore

    Remember, our goal is exhaustive communication.

    BOOKMARK THIS LINK: Family Information Change Survey

    To update address, phone numbers, etc. for students, please use this link. **All LG/LC changes go directly to Andrea Hampton (

    Roadmap Feedback

    If you have feedback on how to make this roadmap better (content, format, etc.), please give feedback.