Attributes & Barriers
by Joseph Dixon.
Personal Attributes Valued by Employers.
Leadership qualities - This is when you undertake a certain task and get others to follow what you have explained. This skill is important in IT industry as it shows the employer that you are willing to be in lead of others and helps to achieve all the developments in the IT industry.
Dependability - This is when the employer counts on the employees to do what is required for the job. Also is when the owner trusts the workers with certain activities such as being ready for work on time and completing all the tasks asked for the day. It can include helping others when you’re done with your tasks, to make the employer satisfied. It displays your enthusiasm to work.
Punctuality - This is when the employees arrive at the right time to work and are well prepared to take on any task set by their employer. This is really important in IT department as it shows the employer that you are ready for work on time.
Problem Solving - This is when the employees undertake a certain problem and resolve it by working on it. It is really important in the IT department as it shows the employer that his/her workers do everything to solve the problem and find the best solution.
Determination - This is when both the employer and the employee make important decisions within the job. The employer will have make decisions on who to employ and what skills they have etc. The employees will have to satisfy the employer with the decisions they make when working for them.
Independent Workers - This is when someone works on their own to get their work done with no ones help. When an employer employs a new person, they will look at the skills that you have to see if you satisfy their needs. IT department will look at independent working which is important as it gives the employer a understanding on how you work on your own.
Time management - This means managing time efficiently so that the right activity is carried out for the right amount of time. This is really important to an employer as it shows that you are aware of what you have to do and how long you should do each task. It will benefit the IT department, as some of the tasks are time consuming.
The Principles of Effective Communication
General Communication skill - An illustration of this type of ability is planning, this can be used before people start a task as a plan would keep them on track also it would keep the focus of on they are exactly going do and what they need to do next.
Written Communication skills - This skill would entail people using smiley faces or other emoticons in text messages, emails etc. As a smiley face which is sometimes known as a smiley or emoticon is used in text messaging or online chat messaging e.g. Facebook, MSN as they express an emotion.
Interpersonal Communication skills - This skill would involve a face to face secession between two or more people. As people could use sign language- this is when a person uses their hands or other parts of their body to communicate with people. of voice which would be quite and friendly.
Discuss Potential Barriers to Effective Communication
Culture Differences - Another barrier that is common in a workplace is "Cultural Differences", this maybe the person your talking to does not speak English, or maybe confused, this can be a very serious situation, for example if you have to tell somebody who does not understand your language, you may email them, and due to language differences they may read words like "thanks" as an offensive word in their native tongue.
Poor Education - Another barrier that can be encounter in the workplace is "Poor Education", this barrier is very easy to spot but can be hard to rectify, this barrier can be spotted in most scenarios in the workplace, especially when its asking someone to perform a task or even to help you with a task, for example if you need help to write a letter, the person you have asked may not understand or even be unable to write.
Sexual Discrimination - Another barrier that is found in the workplace is "Sexual Discrimination", this is a very low barrier in modern day society but it is still a problem none the less, sexual discrimination is when another employee or employer make remarks at you, from you gender to your sexuality, it can be a very serious barrier when it comes to effective communication as it can cause messages, and even work to not be obtained by the right people.
Mechanisms that can reduce the impact of communication barriers
Culture Differences - A lot of places recruit cultural different people, so people not talking English could be a problem, you can avoid this problem by maybe finding a translator to use on the internet or find a dictionary in their native tongue.
Poor Education - Poor Education is a big problem in the work place, a lot of people dont have good education, so to avoid this problem by offering them professional education or a college, or try and teach them yourself.
Sexual Discrimination - Sexual discrimination seems like a really big problem in the work place, this can cause a barrier between people when noticed, to avoid this try and be open to every member of the staff, treat everyone like equals and don't pick favourites.