Turn Conflict into Collaboration

Learn at Your Leisure Webinar Series

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Strategies for Conflict Management

Collaborative workplaces are productive and healthy. Join an experienced contract mediator for a critical conversation regarding the essential conflict management techniques and skills to improve communication. Conflict can be constructive if it is managed properly! In this session, find out how you can turn workplace turmoil into the foundation for organizational health.

Learning Outcomes

At the completion of this course, participants will be able to:

  • Recognize the Four Outcomes
  • Determine differences in Conflict Styles
  • Identify benefits and enforce Win-Win goals
  • Execute strategies for collaborating
  • Establish the "I" formula
Click Here to View On-Demand Webinar

Watch the webinar at your convenience, by using the above link.

This professional development opportunity is being brought to you by the Human Resources Department in partnership with Walden University.

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Click Here for more information about the Walden University partnership benefits for City of Houston Employees.

We are Your Center for Excellence!

For questions about this offering, please contact Marie Stephens at marie.stephens@houstontx.gov.