Kaospilot Experience Design


**POSTPONED due to COVID-19 /🙁/ Watch this space**

KAOSPILOT, the progressive business & design school in Denmark, will for the first time run its highly acclaimed 3 day experience design immersion in the beautiful Mecklenburgische Schweiz in northern Germany. The training will help you design experiences with emotion and purpose that change the way people think, feel and act. You will be immersed into new design driven ways of creating value, and leave with a modern toolbox for leading the delivery of meaningful experiences.

Kaospilots Experience Design Course
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Get a toolbox filled with facilitation methods and design mindsets to create engaging experiences that are authentic, and meaningfully build relationships with your audience.


Learn why experience design is an effective lens to help you focus on the experiences that matter most to your audience.


Become a more confident and effective leader and facilitator – through learning the language, mindsets of experience design. Develop the skills that you need as a designer to focus on what is important and take decisive action.

You can read the full description on the Kaospilot website here.

BusinessWeek has recognized the Kaospilots as "one of the best design schools in the world", andFast Company has named it in its Startup League's Big 10, "preparing you for the fast moving startup economy".

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  • You are ready to explore how experience design methods can level up your offerings to customers and or participants in trainings you lead.
  • You are already in the process of transforming the experiences you offer your customers to make them more meaningful, creative & engaging, and want a modern methodology to do it better.
  • You work professionally as an experience designer within the tech field, but you want a new and bold perspective on your work. If this is you, the course will enable you to work with more complex challenges, as well as make the application of your knowledge more holistic, and meaningful.
  • You are consultant or change facilitator that wants to develop professionally and harness the power of an experience design approach to creating transformative learning experiences.
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  • Meaningful User Insights – Learn how to understand and map your customers needs and desires of today and tomorrow, and creating human centered insights to drive profitable opportunities at strategic level.
  • Human Centered Innovation – Learn how to apply the experience models to create powerful innovation to your organizations: Branding, Marketing, Sales, and other important user touch-points.
  • Iterative Design Method – Learn and put into practice our simple and powerful iterative experience design methodology. You will learn to get tangible feedback fast, test your assumptions and make better experiences through co-designing your solutions with your users.
  • Engaging Events – Learn how to design and stage powerful events that capture what is most important to your company and for your relationship with your customers.
  • Authenticity – Learn how to access your organizational core value and use this to create unique and authentic leverage against competition.
  • Holistic Application – Learn how to create experience value for your employees as well as your customers through powerful mindsets and methods to drive engagement.
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If you have a feeling there’s more to your specialist field of design than meets the eye. Or an itch there’s a gap in your knowledge, then I suggest you take a look at this course - It could turn you into an experience design superhero.

  • Tim Hoad, IKEA

The course wasn't a course at all. At least not in the traditional sense... It was an immersive experience. We learned and integrated experience design on all different levels. You touched our head, heart and hands. In just 3 days... Now, 2 weeks after the course I see experience design opportunities everywhere.

  • Fanny Koerts, Entrepreneur

I came to this course with an idea of how to use culture & experiences as a driver of integration between all the parts and people of the company I am a part of running. I left with a fantastic experience concept, and now I am back in São Paulo making it a reality with my Brazilian team. ...in short: a life changing experience!

  • Luisa Bernardes Martini

If I could, I would make everyone within the tourism business attend this course. It opens one's eyes to the power you have to positively impact others, to the beauty of setting the stage for others to experience what touches their hearts - in any business imaginable, in any fight you fight (for the better hopefully ;))

  • Theresa Valenta, Tourism Consultant

I have returned back home with a whole community of ‘experience designers’ to network with and a bag of tools of how to design experiences. If you want a WOW, I can highly recommend The Kaospilot Experience Design course.

  • Dr. Kyoichi Murakami
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Tim is the Kaospilot Experience Design Partner for Germany, and practises his craft in the core team of the Waterkant Festival in Kiel, creating experiences for a highly engaged group of international attendees. Please contact Tim if you have any questions regarding the Kaospilot Experience Design Germany edition.


The registration fee includes the 3-day course, accommodation for 3 nights from the 3rd to the 6th of November 2020, and three breakfasts, three lunches and three dinners (including Tuesday) made with love from regional, seasonal produce. Plus drinks and brain food snacks throughout the course.

Kaospilot Experience Design - shared room

1850€ + VAT

Sharing an apartment room with another course participant in a beautiful modern apartment in the manor house. The bathroom is shared with the other participants in the apartment.

Kaospilot Experience Design - private room

1950€ + VAT

For those who want a little more privacy. Your own room a beautiful modern apartment in the manor house. The bathroom is shared with the other participants in the apartment. (Limited availability)

Please select your preferred accommodation package during the signup.

Cancellation Policy and Refund Terms - In case of cancellation less than 3 weeks before the course starts, 50% of the registration fee will be refunded. Cancellation less than one week before the course starts, will result in a refund of 0% of the registration fee. Cancellation on part of Kaospilot will result in 100% refund of the registration fee. Participants are always entitled to send a substitute.

Covid-19 situation
**At present we are 100% committed to these course dates. If – two months prior to the course – the German authorities prohibit courses of this size or nature to be held, or prohibit travel in and out of Germany, we will postpone the course to a later date. If you are unable to attend on that later date we will refund your payment.**


This fully immersive course will be held in a the beautiful Gut Pohnstorf manor house, surrounded by nature in the beautiful lake district of Mecklenberg-Vorpommern in Germany. Take a look at their lovely website to get a glimpse of the amazing apartments. We have the whole place to ourselves! After signing up we'll send you more information on travel times and how to get there.

If you choose to arrive by train from Berlin we can collect you from the local station on Tuesday 3th November and return you there after the course finished on the 6th November.


Arrival: 3rd November 2020, from 17:00 pm
Course begins:
4th November 2020, 09.00 am

Course ends: 5th November 2020, 16:30 pm

Accommodation: 3rd November 2020 for 3 nights.

It is essential that you arrive on the evening of the 3rd of November. Join us for dinner and be ready to start fresh the following morning.