NACER Community Newsletter

April 20th 2020

Community Message / Update

NACER is a community partnership with Austin Independent School District that supports the literacy and basic needs of students in the Northeast Early College High School feeder pattern. Our work aligns resources and academic supports for our partner campuses, students, and their families. This newsletter will bring you the latest information from our family of schools.

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Northeast Early College High School

Principal: Sterlin McGruder


Campus Website

Campus Facebook

Campus Twitter

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Family Resource Centers (FRC)

The primary goal of the Austin ISD Family Resource Centers (FRCs) is to provide support, resources, and leadership opportunities that promote well-being, self-sufficiency, and the engagement of family members in our public schools. The Family Resource Centers are located on campuses at each of the schools noted below. Families with children in designated schools can receive support at the FRCs for: Basic Needs and Housing, Employment, Access to Healthcare, Social Connections, Continuing Education, Parenting Support and School Leadership opportunities.


Use ConnectATX to find up-to-date information regarding COVID-19, ranging from assistance with food, housing, transportation, health, and more!

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Parents and students need to fill out a technology request form or call the Parent tech support line if their Chromebook is broken, lost, left at school, need a charger or need a hotspot.

Parent Tech Support: 512-414-9187, email, or or submit a request using the Parent Support tile in the portal so that an incident can be created.

Student Tech Support: 512-414-4357

AISD Wifi Bus Map

Austin ISD is retrofitting its buses with WiFi capabilities up to a distance of 200 feet. Austin ISD students who live at the locations below can access free WiFi on their school computers, 8am-2pm.

Online Support

Spectrum is offering free Wi-Fi and broadband access up to 100 MBPS to any household with K-12 and/or college students that doesn’t already have Spectrum. Installation fees will be waived for these households, and anyone wishing to enroll will need to call 1-844-488-8395.

Comcast is expanding a service they already offer for low-income families called Internet Essentials. The service, which is normally $9.95 a month, will be free for new customers for 60 days and is 25 MBPS. People hoping to sign up for the services can call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

AISD Let's Talk

Let’s Talk! makes it easy for you to engage with AISD leaders on the topics that matter most. See how it works!

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Our vertical team AVID Specialist, Anita Nuñez has developed resources for teachers to use for online learning. She's also hosting weekly chats with teachers to share ideas and stories. Barrington elementary hosted a virtual learning professional development session for their teachers to practice some of these strategies!


EcoRise’s Sustainable Intelligence Curriculum has Personal Eco-Audits that students can do at home. This timeline can be modified as needed to adapt the lesson for an At-Home PBL. EcoRise Teachers have access to these resources at New teachers can enroll at Families can access the audits at

Communities in Schools

While students are not physically in school, we remain dedicated to their well-being and continued learning. Our CIS team is adapting to this ever-changing situation, and we are committed to doing everything in our power to support students and families and connect them to needed resources and services. In addition, our program staff are providing support and resources to faculty as well, through mindfulness moments in faculty meetings, hosting restorative circles for staff, and providing wellness opportunities. During school closures, our team will be working remotely. We are currently providing the following supports during school closures:

  • Virtual case management with students to provide connection, emotional support and needs assessment.
  • Providing referrals to available community resources, and helping families navigate the various basic needs, academic, health and other community systems of support available to them.
  • Providing emergency financial assistance for families impacted by COVID-19.

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NACER Resource Board

Navigating the enormous amount of resources that are being shared right now in response to COVID-19 can be overwhelming. Our Northeast vertical team principals and NACER leadership team have curated smaller collections of information that we think you’ll find most helpful at this moment.

Additional Resources

Austin ISD

Centers for Disease Control and Prevention


CDC Handwashing Videos (English/Spanish)

The City of Austin

Virtual Care for kids partners with AISD

Virtual Care for Kids has agreed to waive all co-pays for all AISD telemedicine visits. In addition students with Medicaid will receive free care. If you wish to utilize this service please register your child at:

To see a provider please visit:

Integral Care

Additionally, if you or someone you know is experiencing a mental health crisis, Integral Care has a 24/7 Crisis Helpline at 512-472-HELP (4357). You can also Text TX to 741741 to connect to Crisis Text Line. Crisis Text Line provides free, 24/7 crisis support via text. Integral Care is also working with NAMI Central Texas to make sure the community has resources available during this challenging time. They will be posting helpful tools on their website this weekend, including tips and tools for managing stress and how to talk to your children about this uncertain time.