Walk A Mile In My Shoes

Case Study 5 By: Michelle, Diana, and Danilelle

Case Study 5

Monique and her two toddlers live with Monique's mother in a house that they rent for $450 per month plus the cost of utilities. Monique pays toward these expenses each month. She also spends $40 to $50 per month on gas for her car and $150 per month on clothing and other necessities for the children. Laundry and her personal items usually amount to $65 per month. She has not been able to maintain a steady job; she quit a job in retail sales one month ago and has been unemployed since. She cannot afford childcare and has trouble finding quality providers and often has trouble paying for medications for which she has no insurance coverage. In addition to her monthly living expenses, Monique owes $440 in unpaid gas, electric, and phone bills and has substantial child support arrears. When adding up the money at her disposal during the case study interview, Monique stated bluntly, " I don't have any. I have about $3 and that went into the gas tank."
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Paying Bills

This website can really help Monique. When she goes to this site, it helps explain about paying different types of bills. She can read each paragraph and read on to learn more about whichever service can help her. So that can teach her ways on how she can pay her bills and help her get out of debt.


How to navigate through the website:


Whatever bills Monique is struggling paying for, for instance, if she needs help paying bills for credit cards, then she can read the paragraph labeled "Credit card help" and learn more on how to pay those bills.


To navigate through this site, Monique can scroll down on the homepage until she reaches the chart that is shown below. She can click on the state that she currently lives in and afterwards, a list of programs will show up, to help Monique with her lifestyle. If she still needs additional help with bills, she can scroll down on the homepage and at the bottom of the website, fill out her information and get further help.

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Paying Bills

Click here to get help paying bills!

Housing

Monique is temporarily homeless. The Continuum of Care, or CoC, Homeless Assistance Program, assists individuals and families experiencing homelessness, and I recommend Monique uses this program. The CoC helps people move into transitional and permanent housing, and could help Monique's family move into a home to fit her situation.

How to navigate through the website:


Monique or anyone else struggling with homelessness, can easily navigate through this site by viewing the program description, the general program requirements, the application process, and the program contact information, all of which can help Monique and her family struggling with homelessness.

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Housing

Click here to get help with housing!

Jobs

For Monique's problem of loss/lack of money, she should find a good paying, well fitting job. Using this website, Monique can find a job that suits all of her personal and mandatory needs. She can find a job that pays well, that she is naturally good at, that is a good distance from her home, and what her shifts might be. On this website, there are also tips of how to be a good employee and how to earn more respect/money. So this can help Monique learn new ways, and have a new job to make money not only for her, but her family as well.


How to navigate through the website:


For people such as Monique searching for a new job, they can simply scroll through the homepage and browse through the different boxes and links and information that could be useful to them depending on their scenario. In this case, Monique would find the "Job seekers and employees" section as shown below, and click on the many different links and resources that section has to offer.

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Jobs

Click here to get help on finding a new job!

Jobs

If the previous program does not fit Monique, she could also visit the Careeronestop Worker ReEmployment. This program is very helpful to citizens like Monique who have either quit or lost their jobs. This program helps with job searches, as well as assistance to unemployed people and other benefits. The Careeronestop Worker ReEmployment program answers all questions one might have while going through unemployment, such as eligibility, applying for jobs in Texas, and much more.


How to navigate through the website:


To navigate this site, someone could search a job through the search engine, as shown in the provided picture. In the bottom left-hand box, after clicking on it, it provides you with many answers to all if not, most of your questions on unemployment and eligibility and applying as well as many more. There are many different tabs and buttons and links that could help Monique out of her unemployed days.

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Jobs

Click here to get help finding a new job!

Healthcare

Monique cannot afford healthcare sadly. That is why we recommend visiting this website. It provides lots of information and as you can see, it has many drop down menus to help guide new comers such as Monique as to what to click on and go to, to learn more about healthcare. This website could be a big help to Monique and her family health-wise. I would definitely recommend for Monique to consider visiting this website on her own spare time.


How to navigate through the website:


As you can see, there are many drop-down menus at the top of the home page of this website, that are labeled things such as "Healthcare and families." After hovering over this particular phrase, many different buttons will pop up below it, that discuss the topics of personal health, health care, family issues, and much more, that would be of use for people such as Monique.

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Healthcare

Click here to get help on healthcare!

Healthcare

If the previous program did not suit Monique, then she has more options. For example, the Adult Health Center, or AHC. This program provides non-emergency healthcare services to economically disadvantaged individuals like Monique herself. This program provides many different services towards people in need of healthcare. Some services include well-woman exams, treatment of acute non-emergency illnesses, and many, many more.


How to navigate through the website:


Once an individual opens up the website to the page concerning the AHC program, that person can simply scroll down the page and at the bottom, they should see a brief section labeled "More Information." Under that, it provides different links to give further information about a certain topic. They have provided more information for qualifications for AHC services, clinic hours and co-pays, clinic staff, and area healthcare partners, which could really help a person such as Monique.

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Healthcare

Click here to get help on healthcare!

Hopefully, with the help of these programs and more, Monique and her family can live a happy and healthy life. Thanks for listening!