By: Haven Horn


The process of conveying information in such a way that the message is received and understood.

Book pg. 80

Verbal and Nonverbal

Verbal- communication that DOES involve words.

Nonverbal- communication that DOES'NT involve words.



Slang- informal usage in vocabulary and idiom that is characteristically more metaphorical. Example 1- Bae

Example 2- Basic

Example 3- MCM (man crush Monday)

N.p., n.d. Web., n.d. Web. 28 Sept. 2015.

When is slang appropriate for use?

Slang is appropriate for use when you are hanging with your friends or talking to someone who knows about the slang words you are talking about.

"I" message and "You" message

"I" message- take ownership of your own feelings.

"I" message example-"when you tell so-called funny stories about me to my professional friends, I am so embarrassed.

'You' message- places blame on other people.

"You" message example- "you embarrass me when you tell your so-called funny stories about me to my professional friends."

Book pg. 98-99

8 Tips for better communication

  1. Eye contact
  2. Questions
  3. Listen
  4. Pay attention
  5. Give feedback
  6. Watch body language
  7. Put away distractions
  8. Up your empathy

"Top 10 Ways to Improve Your Communication Skills." Lifehacker. N.p., n.d. Web. 29 Sept. 2015.

8 Tips to manage conflicts

  1. Acknowledge the problem
  2. Be patient and take your time
  3. Focus on the problem not the person
  4. Keep communication open
  5. Be open minded
  6. Identify mistakes
  7. Commit to working it out
  8. Stay calm

"10 Tips and Tactics for Dealing with Conflict." TechRepublic. N.p., n.d. Web. 29 Sept. 2015.


The correct or acceptable way of communicating on the internet.

"Define Netiquette - Google Search." Define Netiquette - Google Search. N.p., n.d. Web. 29 Sept. 2015.