Horizon Realty Advisors

LeaseStar Update: May 2016

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EXCITING ENHANCEMENTS COMING TO LEASESTAR

WEBSITES

We are releasing a completely new Website administration interface within Marketing Center. The new UX is addressing some of the most requested features such as the addition of an Active Preview window to show all website updates in real-time, new way to preview changes for Desktop, Tablet, and Mobile, and a new Website Analytics Tab showing graphs and chart of your property website traffic.


We are releasing the new interface for customers soon for preview release so stay tuned!

LEAD2LEASE

We are excited to announce, coming June 2016 there will be no more need to request users through RealPage Support!


  • A new "Super User" role will grant access to manager users at a company level.
  • Super Users can add and delete users, assign them to properties, and control permissions.
  • Super Users can add users, disable users, assign them to properties, control permissions and change passwords.

SEAMLESS SINGLE SIGN ON COMING SOON TO LEASESTAR!

We understand the pain and frustration you may have as a result of multiple logins for each marketing application. To help tackle this problem, we are actively working to support "Seamless Sign-On". With seamless sign-on you will be able to seamlessly navigate across various marketing applications without having to remember multiple logins and security questions. The feature is expected to be made available in Q3 2016. Additional details coming soon!

LEAD2LEASE: TOP 10 FOLLOWUP LEADERS FOR APRIL 2016

The ten communities listed in below graph led the way with their followup average in April 2016. Great job by Greystone Meadows and Canyon Springs! Both communities averaged over two followups per lead. We recommend that all other communities strive to average at least two followups per lead in order to help increase conversion rates.


***The data in below graph excludes anonymous callers, non-lead callers and leads categorized as non-lead or duplicate***

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SUPPORT OVERVIEW APRIL 2016

There were a total of 36 support cases in April 2016. The chart below indicates the following breakdown of cases by product:


  • Lead2Lease - 14 (7 of which were either User Credential or Tracking # requests)
  • OneSite Leasing and Rents Conventional- 4
  • LeasingDesk Screening - 3
  • Payments - 3
  • Resident Portal - 2
  • OneSite Core - 2
  • CLIENT SERVICES - 2
  • OneSite Accounting - 2
  • OneSite Leasing and Rents Student Living - 1
  • OneSite Budgeting - 1
  • Document Management - 1
  • Portals - 1

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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

We are getting greener!

RealPage recently received a Certificate of Appreciation from Shaw Contract Group, recognizing our company for its environmental stewardship.


In February, RealPage contributed 225,124 pounds of carpet to the Shaw Carpet Recycling Network. By participating in post-consumer carpet reclamation, we’ve avoided sending waste to the landfill. Instead, the old carpet at Lakeside will be used to manufacture more carpet, to create products for other industries, or to power industrial operations.


This is just one of the many ways we’re becoming a more sustainable organization.

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