Chick-Fil-A

How It All Started

Chick-Fil-A is an American fast food restaurant chain headquartered in the Atlanta suburb of College Park, Georgia. Chick-Fil-A was created in 1946 by S. Truett Cathy. The first opening of Chick-Fil-A was in Hapeville, Georgia. Chick-Fil-A was originally named The Dwarf House.

The Growth of Chick-Fil-A

Currently, there are 1,900 locations across the United States.

Chick-Fil-A is valued at about $5.5 billion.

Chick-Fil-A History

1946- Truett Cathy opens "The Dwarf Grill" in the Atlanta suburb of Hapeville (later renamed Dwarf House"

1964- Truett Cathy invents the original chicken sandwich

1967- The first CFA in-mall restaurant opens in Atlanta's Greenbriar Mall

1973- Truett Cathy establishes the Team Membership Scholarship program to encourage CFA restaurant employees to further education

1982- Chick-Fil-A introduces the chicken nuggets

1982- Chick-Fil-A moved its corporate office headquarters, located at 5200 Buffington Road in southwest Atlanta

1985- First full-service Chick-Fil-A Dwarf House opens in Jonesboro, GA

1985- Chick-Fil-A introduces Waffle Potato Fries

1986- Chick-Fil-A opens its first stand-alone restaurant on North Druid Hills Road in Atlanta

1986- Chick-Fil-A introduces its first breakfast item, The Chicken Biscuit

1992- Chick-Fil-A expands to college campuses

1993- First drive-thru only restaurant

1993- 500th CFA opens

1995- CFA's cow campaign debuts

1995- Introduces chick-n-strips

1996- First airport location

1997- New restaurant design

2001- 1,000th restaurant opens

2004- New fruit cup

2006- Introduces hand-spun milkshakes

2006- 60 years in the business

2010- 1,500th location opens

2014- S. Truett Cathy dies on September 8th

Core 4

When the customer says "thank you" your reply should be "my pleasure."

You should make your guest feel welcome and smile.

You need to make eye contact with your customer this also lets the guest know your ready to serve them.

You also show excitement and passion , let the guest hear and see you excitement.

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Employee of the Month

Every month all Chick-Fil-A locations will pick an employee of the month. The employee of the month will be an employee who works hard and has lots of passion for their job. The employee of the month is usually kind and welcoming to all of their customers. If you work at CFA you'll have a chance to be Employee of the Month.
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