Case Study of a Leader

Lynch, Laughlin, Watermann & Wilson-Keenan

Dr. Jerome Offord, Jr., (PhD)

  • Past Positions:

    • At Lincoln:

      • 2011-2015: Dean of Students

      • 2010-2011: Dean of Library Services

    • Prior to Lincoln:

      • Diversity Officer & Corporate Inclusion Manager at Online Computer Library Center (OCLC); Director of Diversity Initiatives, Association of Research Libraries; Area Director, American University; Resident Director , George Washington University

      • Complex Director, Colorado State University

      • Student Government President, Lincoln University of Missouri (May 1992 – June 1993)

Focus Group Members


  • Paul Small-(Administrative Assistant to Director of Student Activities)
  • Duwon Clark-(Coordinator of International Student Affairs)
  • Angela Martin-(Executive Assistant to Dean of Students)
  • Gretchen Woods-(Coordinator of Access and Ability Services)
  • Khalilah Doss-(Assistant Dean of Students)
  • Tammy Nobles-(Director of Women’s Resource Center)

Research Question Guiding the Study Is Dr. Offord a transformational leader based on results from the Multifactor Leadership Questionnaire and follow-up interviews with the leader and his staff?

Guiding Framework of the Study

Transformational Leadership:

Changes and transforms the followers and influences them to go above and beyond what is expected (Northouse, 2016)



Bass’s Transformational Model - 4 Factors:

  • Idealized influence and charisma

  • Inspirational motivation

  • Intellectual stimulation

  • Individualized consideration


Kouzes and Posner’s Model:

  • Model behavior

  • Create shared vision

  • Challenge followers

  • Facilitate action

  • Positive feedback and encouragement