ContraVest LeaseStar Update
A release in late January resolved an issue where "text message" actions were not being synced to Lead2Lease from OneSite. Now a ‘Text Message’ action type from OneSite to will be mapped as a ‘Phone’ action type within Lead2Lease.
NEW CANCELLATIONS PROCESS
This link will navigate you to our Client Portal where you will be able to select the property and products that you need to cancel. In addition to canceling products, you can also review your active licenses, your Invoice history and make payments.
For an overview of Client Portal functionality, please click here. For information on how to register as a user for the Client Portal, please click here. If you would like to join a Webinar on the new cancellations process please click Webinar.
LEASESTAR SUPPORT OVERVIEW / JANUARY 2016
- 7 tickets for user credentials
- 3 tickets for property settings/integrations
- 3 were related to tracking numbers
- 1 was a ticket regarding sources
All 14 tickets were completed within the Standard Level of Service (SLS) Timeframe.
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