THE MONTHLY FOCUS

Team Collier - Januray Edition

What has happened...

During January of 2016 we had our worst month for Justified Complaints....Here is where we went wrong. Please take on board the complaints and outcomes to ensure we don't fall in to the same trap again, we all can learn from our mistakes and we will develop better together.

Focus...




Let's drill these numbers down, learn from our own mistakes and push to have customers singing our praises instead of complaining!


ONE TEAM, ONE DREAM

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