Getting Started at WJU

What You Need to Know as a New Student

Office Hours, Reeve-Knight Administration Building

Monday-Thursday: 8am-6pm

Friday: 8am-5:30pm (open till 6pm periodically)

SPS Staff and Resources

  • Academic Advising questions, please contact Jennifer Palmer
  • Financial Aid questions, please contact Susan Baker
  • Student Accounts questions, please contact Sara McCuan at saramccuan@jessup.edu or (916) 577-2352
  • IT Support, please contact WJU Helpdesk at helpdesk@jessup.edu or (916) 577-2345
  • Campus Safety, please call (916) 577-7070 during business hours, or 24/7 Hotline at (916) 521-0776
  • Moodle Support, please contact Moodle 24/7 Hotline 1 (800) 985-9781

Online Resources

Username & Password: Your username & password is the same for all logins to WJU resources. It will follow this pattern:


  • Username: firstname.lastname (Example: Jane Johnson = jane.johnson)
  • Password: firstname.lastname + last four of your Student ID (Example: jane.johnson0123)


Once logged in for the first time, we recommend that you personalize your password.

  • MyJessup: WJU's intranet, and your gateway to your Jessup email, Moodle, Student Portal, and other important WJU news.
  • Jessup Email: Check your email daily! This is the only email we will use to relay important WJU communications. You can watch the tutorial to forward your emails to a personal account here.
  • Student Portal: View your course grades, unofficial transcripts, billing statement, financial aid, outstanding paperwork needed, and more. The link to the Student Portal is found on the top menu in MyJessup .
  • Moodle: A virtual classroom we use for every course. We recommend that you go through a tutorial or two! The link to Moodle is found on the top menu in MyJessup.
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