I think we can all agree that the "game" has definitely changed in our business and we need to update and change our "playbooks" to survive. Ronald Reagan gave good advice when he said, "trust, but verify." I think this applies perfectly to our jobs today and verification is a tool that belongs in our playbooks. We totally trust our co-workers, but at the frenzied pace we are working, it is easy to miss things. Before starting to cook in the morning, verify that the correct number of servings have been prepared and that it matches the forecast. Before ordering, verify your inventory. Before answering questions, verify that you actually have the correct information. As I said, mistakes can and will happen, but by verifying, you create a layer of protection that will save you bigger problems down the road. When you verify, you are giving yourself time to "act" instead of having to "react" at the last minute which can be stressful and something you definitely don't need. I don't know how you have developed even more patience, but you have and it's impressive! Thank you for keeping things going; not many could ever do what you are doing.

With gratitude,

Kathy

https://www.valpo.k12.in.us/apps/pages/index.jsp?uREC_ID=1221036&type=d&pREC_ID=1455849