Sales Account Manager

Managing accounts to achieve long-term success

THE POSITION HAS BEEN FILLED!

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We're looking for an excellent communicator and team player!

Smore is a successful newsletter and communication tool for small businesses and educators. We have over 2.2M users, 3M pages created and over 16,000 paying customers with almost zero marketing and sales effort. The next step: Developing positive relationships and handling customers’ needs.


We’ve built up our internal sales team and have made sales to over 100 organizations. What we need now is an experienced sales account manager to take customer satisfaction to the next level before and after the sale.

Job Description

  • Responsible for supporting the development of long-term relationships with customers and managing parts of the sales process
  • Act as the point of contact and handle customers’ individual need
  • Make phone calls to vet new clients
  • Sending follow-up and on-boarding emails (includes live webinars)
  • Manage existing and new accounts in order to maintain positive relationships and generate more sales and upgrades in the future
  • Help create a sales culture at Smore, that works well within the company’s values
  • Be an important part of achieving the company’s sales goals

Requirements

Experience


  • American/British English speaker at a native level

  • Extremely detail oriented!

  • Experience selling software products remotely (internet and phone), especially SaaS subscription products

  • Experience as an account manager

  • Familiarity with selling to large organizations, especially government and educational organization

  • Bachelor’s degree from an accredited university

  • Exceptional communication, interpersonal, and presentation skills


Personal Qualities


  • Honest, straightforward and accountable

  • Ambitious with a desire to outperform expectations

  • Passionate about providing the best possible customer experience and going the extra mile for great service

  • Goal-oriented: comfortable with setting and reaching personal and team goals regularly

  • Possession of personal and leadership skills necessary to manage successfully in a resource-competitive environment


Ideal Candidate


  • Experience with education software, especially selling to schools and districts

  • Sense of style and appreciation of good products, design and marketing

  • Fun to be around and to work with -- we’re nice people too! :)

Top 6 reasons to work at Smore:

About Smore

Smore makes it easy to design beautiful and effective online flyers and newsletters. Smore has over 1.5 Million users creating over 100,000 flyers and newsletters each month.


We started Smore in 2011. We went to Techstars Seattle. We launched in 2012, based out of Tel Aviv, and we've been growing ever since.

To Apply

The position has been filled, sorry!

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