Sales Account Manager
Managing accounts to achieve long-term success
THE POSITION HAS BEEN FILLED!
We're looking for an excellent communicator and team player!
Smore is a successful newsletter and communication tool for small businesses and educators. We have over 2.2M users, 3M pages created and over 16,000 paying customers with almost zero marketing and sales effort. The next step: Developing positive relationships and handling customers’ needs.
We’ve built up our internal sales team and have made sales to over 100 organizations. What we need now is an experienced sales account manager to take customer satisfaction to the next level before and after the sale.
- Responsible for supporting the development of long-term relationships with customers and managing parts of the sales process
- Act as the point of contact and handle customers’ individual need
- Make phone calls to vet new clients
- Sending follow-up and on-boarding emails (includes live webinars)
- Manage existing and new accounts in order to maintain positive relationships and generate more sales and upgrades in the future
- Help create a sales culture at Smore, that works well within the company’s values
- Be an important part of achieving the company’s sales goals
American/British English speaker at a native level
Extremely detail oriented!
Experience selling software products remotely (internet and phone), especially SaaS subscription products
Experience as an account manager
Familiarity with selling to large organizations, especially government and educational organization
Bachelor’s degree from an accredited university
Exceptional communication, interpersonal, and presentation skills
Honest, straightforward and accountable
Ambitious with a desire to outperform expectations
Passionate about providing the best possible customer experience and going the extra mile for great service
Goal-oriented: comfortable with setting and reaching personal and team goals regularly
Possession of personal and leadership skills necessary to manage successfully in a resource-competitive environment
Experience with education software, especially selling to schools and districts
Sense of style and appreciation of good products, design and marketing
Fun to be around and to work with -- we’re nice people too! :)
We work on Rothschild Blvd in Tel Aviv - where all the cool startups are :)
Smorinio the happy S'more (although sometimes he's sad, like when there's an error)
We strive to make beautiful, compelling and relevant products all the time
Top 6 reasons to work at Smore:
We only hire the best talent. Work with top-quality engineers, designers, and more.
Make a difference
Small team means your input is important.
We work 10:30am-7:00pm Mon-Thu & 10:30am-3:00pm Fri.
Attention to detail
We strive to do our best work, and the end results are polished and beautiful.
We love trying crazy things
Work on company-wide weekend projects and contribute to open source.
Successful, dynamic company
Smore is a high revenue company that is here to stay.
We love trying crazy things
Smore makes it easy to design beautiful and effective online flyers and newsletters. Smore has over 1.5 Million users creating over 100,000 flyers and newsletters each month.
We started Smore in 2011. We went to Techstars Seattle. We launched in 2012, based out of Tel Aviv, and we've been growing ever since.