1st Impressions Team
April 22, 2013
8 More Days for the New Sign-Up Special!
Invite your potentials to listen into Jessica's Prospective Call on Thursday:
IT'S OFFICIAL: OUR BAGS ARE A HIT!
So, please watch Jessica and Anita's video in the Lounge as well as read the news posting. But, I just wanted to share some important clarifications that Anita shared on Facebook that will likely answer many of your questions:
#1 - No Backorders or Future Ship on bags or companions pieces.
Our message is to convey that a) we will not do back orders, so be sure to check the PA on the day of your trunk show. b) a few items will come back in stock over the next few weeks but in limited quantities ( about 1-2 weeks worth).
Our best advice is to check the PA prior to your trunk show and only offer what's currently available.
#2 - Orders placed before the items were sold out will be fulfilled with the date provided in the PA.
The Classic and the Chelsea Tech Wallet in Navy Stripe WILL come back in stock in a few weeks (in limited quantity). All of these items will also come back in stock in July and won't be discontinued.
The following items will come back in stock at some point prior to fall launch:
- The Classic
- Chelsea Tech Wallet in navy stripe
- Pouf in elephant and zebra
- Hang On in navy ikat.
The HDSDI in Navy Stripe as well as any other item that goes out of stock that are not listed above WILL NOT come back until the fall launch in July.
#3 - Words to say for your customers and hostesses
If you are talking to a hostess or a customer out advice is to:
a) offer her a product available today! We have a ton of cute items that are similar to the items they are asking for
b) let her know that these are runaway hits and she has great taste! These will come back in July and a few will be in stock in May but for a short time*
C) sell her your sample!
*if her heart is set on a piece that will come back in May then you can start a wish list and check the PA and lounge news as we will let you know and you can place the order then (but, personally, I would not even bring them up based on this crazy sell-through).
#4 - Ensure your customer still gets the Delight Guarantee when you sell your sample.
When you sell your sample, our advice is that you are placing an order for a full price replacement using her credit card and having the ship address be yours (thereby charging her card for the full price and getting your replacement). So you will have this documented proof if you do need to return/exchange.
If you have any more questions please DO NOT CALL CUSTOMER CARE. They do not have the up-to-the-minute stock information to answer your questions.
Please feel free to send my an email at firstname.lastname@example.org or post in our FB group and I will do my best to update you and answer your questions.
Cheers and Good Selling!
Jessica's Got a Secret!!!!!!
Want to go for the rewards whatever they are? Please join in on a Home Office BOOKING BLITZ this week--and there are many!
Check your local Stella & Dot Facebook page for many different times and dates. There's sure to be one that fits your schedule. This is the one I'll be doing:
Booking Blitz w/Senior Director Carla Greengrass, THURSDAY, 4/25, 12pm
April 25 at 12:00pm
(605) 475-4825; 651006#
***Must post which Blitz you'll be participating in and one quick takeaay on our 1st Impressions FB Page to be included in the raffle. The drawing will be held at the end of the week.
NEW ENGLAND STYLISTS: Save-the-Date for Tuesday, May 7th!
Danielle is coming to distrbute hugs, offer levity, and douse us with training!
Book/Hold 5 Trunk Shows between April 1st-May 5th (so anything you've done so far in April counts) and Sponsor 1 by May 5th and you’ll earn a highly coveted spot at this invite-only, no-host “Cocktails with Danielle” on Tuesday evening! Fill out the survey below to qualify:
6:00-7:00 pm: Meet Stella & Dot
7:00-9:00 pm: Team meeting with Danielle Redner
Please register today: http://newenglandaprilmonthlymeeting.eventbrite.com/#
Boston Marriott Newton
2345 Commonwealth Ave
Newton, MA 02466
NEW STYLIST TRAINING WEBINAR on Wednesday, 4/24 at 12-12:30pm ET / 9-9:30 PT
Early Bird Hoopla Registration has been extended to May 5th!
Kimberly Boeschen Ribich
CONGRATULATIONS TO ASSOCIATE DIRECTOR GINGER PINGREE!!!!!
And a huge CONGRATS to those who've already promoted this month!!! Way to go!!!!
Ashley Nickerson USA Lead Stylist
Kate Stone USA Lead Stylist
Michelle niemi USA Lead Stylist