Weekly Tech Update

GAPS Technology | October 20, 2020

Working from home

To get access to your P: drive, it is recommended that you upload the contents to a folder in your Google Drive. You will need to be at your computer at school to copy the contents.


  1. Go to https://drive.google.com/

  2. Right-click in the middle and select New Folder. Name it “P drive.”

  3. Open the file explorer (Windows Key + E) on your computer and go to your P: drive.

  4. Select all or some of the folders inside the P: drive. Drag and drop those files/folders onto your webpage that has your Google Drive open.

  5. Do this for all the files you would like to be able to access.

NOTE: This process may take several minutes or more depending on how much data you are copying.


Be aware of the file type when accessing your files from your Google Drive. If they are a Microsoft Word Doc, or a Smartboard Notebook file, you may want to download the file to your computer and use the appropriate program instead of letting Google attempt to convert the file to a web version.


If you are unable to go to your site, please let GAPS.IT know so that we can assist you with transferring your data.


Questions about Google Drive? Contact Cindy Drouhard.


More updates:


  • Hotspot availbility is limited due to national demand; request through your building admin if you have dire need.
  • Your building tech may be able to help with HDMI/VGA adapters, ethernet cables, and similar needs. Contact GAPS.IT.
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Substitutes and Technology

With the movement to distance learning, giving short- and long-term substitutes access to various apps and systems at different grade levels is a complicated process, and the tech team is working hard on untangling these issues. Please bear with us as we determine how to provide the necessary access while also protecting student privacy and system safety. Thank you.

Canvas Support - Phone, Chat, Video

The Help button at the lower left of your Canvas screen connects you directly to Canvas support:


Network and Service Status Links

Having problems connecting and not sure if it's you or the program (Zoom, Canvas, etc.)? Click here to see current network and program status. These will be updated as soon as an issue has been identified.

Who to ask:

Zoom questions: Cindy Drouhard <cindy.drouhard@albany.k12.or.us>

Canvas questions: building Canvas site admin / teacher leader

Pinnacle questions: Jon Dilbone <jon.dilbone@albany.k12.or.us>

Clever / Seesaw: Dan Rothwell <dan.rothwell@albany.k12.or.us>

Savvas Realize / NGConnect: Brian Baker <brian.baker@albany.k12.or.us>

Computer hardware / network issues: GAPS IT <GAPS.IT@albany.k12.or.us>

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