Chapter 29 Project

JeQuan Jackson

Consumer Bill of Rights

1.The Right to Safety- Protects against products that are hazardous.

2.The right to Be Informed- Protects against grossly misleading practices and assures the receiving facts need to make an informed decision.

3.The Right to Choose-Access to a variety of quality products and services offered at competitive prices.

4.The Right to be Heard- Assures the representation of consumer interests in formulating government policy and fair and prompt treatment in enforcement of laws.

5.The Right to Redress- Assures that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.

6.The Right to Consumer Education- Assures that consumers have the necessary assistance to plan and use their resources to maximum potential.

Patients' Bill of Rights

1.Information Disclosure- Patients have the right to receive accurate, easily understood information to make informed health care decisions.

2.Choice of providers- Patients have the right to chose their own doctors and their own health care providers.

3.Access to Emergency Services- Patients have the right to access health care services how and where the need arises.

4. Treatment Decisions- Patients have the right to fully participate in all decisions related to their health care.

5.Respectful and Nondiscrimination- Consumers have the right to considerate, respectful care from all members of the health care system at all times.

6.Confidentiality- Consumers have the right to have the confidentiality of their individually identifiable health care information protected.

Consumer Protection Laws

1.Food, Drug, and Cosmetic Act- Requires that all food be safe and wholesome;that drugs and medical be safe and effective; and that cosmetics be safe.

2.Flammable Fabrics Act- Enabled the Consumer Product Safety Commission to set flammability standards for clothing, children's sleepwear, carpets, rugs, and mattresses.

3.National Traffic and Motor Vehicle Safety Act- Established national safety standards for automobiles and for new and used tires.

Federal Angencies

1. FCC- Regulates interstate and international communications by ratio, television, wire, satellite, and cable.

2. CPSC- protects consumers from unreasonable risk of injury or death from potential hazardous consumer products.

3. FDA- enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetic and medical devices.