The Learning and Development Center
Calendar of Classes | September, October & November 2018
Click Here to View our Course Schedule
***Click on one of the following course titles to register in the Talent Management System (TMS)***
Business Skills
September 2018
- Effective Telephone Skills (September 20, 2018)
- Building Legendary Customer Service (September 25, 2018)
October 2018
- Dealing With Difficult Work Situations (October 12, 2018)
- Team Dynamics (October 18, 2018)
- Conflict Resolution: Building Workplace Relationships (October 23, 2018)
- The Art of Effective Communication (October 23, 2018)
- Plan Your Day to Save Time (October 29, 2018)
- Executive Order 1-50: Workplace Discrimination and Harassment Annual Training (October 30, 2018)
November 2018
Technology Courses
Management and Leadership Skills
September 2018
- HEAR Assessment Training (September 13, 2018)
- Creating HEAR Plans (September 18, 2018)
- Creating HEAR Plans (September 20, 2018)
- HEAR Assessment Training (September 25, 2018)
- HEAR Assessment Training (September 27, 2018)
- Goal Setting and Strategic Planning (September 28, 2018)
October 2018
- HEAR Assessment Training (October 9, 2018)
- Leadership 101 (October 10, 2018)
- HEAR Assessment Training (October 11, 2018)
- Creating HEAR Plans (October 16, 2018)
- Fundamentals of Supervision (October 16, 2018)
- Effective Interviewing Skills for Managers and Supervisors (October 17, 2018)
- Creating HEAR Plans (October 18, 2018)
- HEAR Assessment Training (October 23, 2018)
- Emotional Intelligence (October 25, 2018)
- HEAR Assessment Training (October 25, 2018)
- Goal Setting and Strategic Planning (October 26, 2018)
- Creating HEAR Plans (October 30, 2018)
November 2018
- Creating HEAR Plans (November 1, 2018)
- HEAR Assessment Training (November 6, 2018)
- HEAR Assessment Training (November 8, 2018)
- Creating HEAR Plans (November 13, 2018)
- Creating HEAR Plans (November 15, 2018)
- Creating HEAR Plans (November 20, 2018)
- HEAR Assessment Training (November 27, 2018)
- Creating HEAR Plans (November 29, 2018)
Orientation
WE ARE YOUR CENTER FOR EXCELLENCE!
Website: houstontx.gov/ldc
Location: 4501 Leeland Street, Houston, TX, United States
Phone: 8323954900
Facebook: facebook.com/cohldc
Twitter: @cohldc