Cultural Competency Staircase Model
Where are you at?
Step 1
- fail to recognise the significance of cultural influences when planning care
- might have completed studies before cultural content was introduced or have limited previous exposure to culturally diverse clients
Step 2
- growing awareness of culture’s influence on health
- limited self awareness or knowledge about other cultural groups
Step 3
- begun to develop cultural self-awareness
- begun to acquire cultural knowledge about one or two culturally diverse groups
- attempting to include cultural information in care planning
Step 4
- strong cultural self-awareness
- expanded social network from which they derive cultural information about diverse groups
- consistently incorporate that knowledge into their care planning
Step 5
- highly self-aware
- readily apply cultural knowledge to care planning
- anticipate potential culturally related patient problems or staff issues
Step 6
- attained a high level of self-awareness
- a wide knowledge of other cultures
- an ability to solve problems across cultural groups and to coach other staff