Counselor Corner

News and updates from Mrs. Moore

Student Services Helpline

Students and families can connect with Student Services professionals Monday through Friday from 10:00 - 2:00 by calling the WS/FCS School Closure Hotline at (336) 661-3128 and requesting the Student Services Helpline. The helpline will be managed by School Social Workers, School Counselors, and School Psychologists who will provide resources to support student and family needs.

Resources from The Collaborative for Academic, Social and Emotional Learning (CASEL) on COVID-19


Guidelines for Parents and Caregivers


  • Pay close attention to your own feelings of stress or anxiety.Practice continued self-care strategies, including eating healthy, getting enough sleep, exercising, and finding time to take breaks. If you find yourself overwhelmed by negative thoughts, find ways to reframe your thinking. Seek out needed mental health support for yourself or loved ones.
  • Acknowledge and support children in processing their full range of emotions and concerns, while offering calm and reassurance. Consider how children will react at different ages and identify appropriate ways to respond. Find ways for children to express their feelings through conversation, music, art, dance, writing, or other activities. Tune into how they’re feeling throughout the day, and offer quiet time or breaks as needed.
  • Share with children what you’re doing to keep them safe. Help children learn about and practice proactive strategies, such as frequent handwashing, to stay healthy. In addition to promoting healthy practices, this can help them feel a greater sense of control.
  • Whenever possible, provide consistency in daily routines including meals and bedtimes. While school closures or changes in schedules may be inevitable, consistent routines can help foster a sense of safety.
  • Practice patience when routines are necessarily disrupted, which can lead to potential behavior issues or meltdowns. Try to comfort children while setting boundaries. This is also an opportunity to create new schedules and routines that promote family time and healthy practices, such as taking a morning walk together, creating a “coping kit”, or adding favorite family songs to handwashing routines.
  • Help children and adolescents think of creative ways to maintain their friendships and social connections. This may include writing emails or letters to friends, or scheduling time to use the phone or age-appropriate technology to communicate with peers. Remember that your own social connections are important as well, and make time to reach out by phone or virtually to family and friends.
  • Come up with fun alternatives to show signs of affection while minimizing the spread of germs. For example, elbow bumps or footshakes.


Resources: Talking to Children about the Coronavirus



Resources: Planning Activities at Home


Local Resources

General Community Resources:

Food Resources

Forsyth County Community Resources Directory

NC211 online or hotline help: this is a link to numerous online resources available for things including financial assistance, food, healthcare, mental health, employment, etc. You can also access this resource through their hotline by dialing 211

Crisis Control Winston-Salem

Governor Cooper's changes to Unemployment Benefits: If you have been laid off or had your hours reduced due to COVID-19 you may now be eligible for unemployment benefits. People who want to apply for unemployment benefits can call 888-737-0259 or go online to www.des.nc.gov. The online application site is always available, but the phone line is only open from 8 a.m. to 4:30 p.m. on weekdays.


Hospital Behavioral Health Resources:

Forsyth Medical Center Behavioral Health

WFUBMC Psychiatry and Mental Health

The Call Center Team at Novant

The Call Center Team is a 24-hour, seven days a week service provided by Novant Health Forsyth Behavioral Health to help people with mental health or substance use crises in the community. The Call Center is staffed with skilled mental health professionals uniquely equipped to provide front-line mental health care when and where it is most needed. The services include:

  • Telephone assessment.
  • Face-to-face evaluation or same-day appointments at the Crisis Center from 7 a.m. to 8:30 p.m.
  • Educational services for crisis prevention.

Contact the Call Center Team 1-800-718-3550


Other Mental Health Resources:

Mental Health Online Screening Tools: From the Mental Health Association in Forsyth County, these online screening tools include a parent screening for use with children under the age of 11 and a youth screening for use with children age 11-17. The screeners can be a tool in determining whether you need to seek mental health assistance for your child/adolescent. There are also self-screening tools for adults.

Daymark Mental Health Crisis Hotline

Old Vineyard Behavioral Health for Adolescents

Trellis Support Grief Counseling

National Suicide Prevention Lifeline

Online Support Groups: this website allows you to register for many different types of online support groups (most appear to be free). Topics include things like: parenting, stress and anxiety, mental health, eating disorders, caregivers and many others

What does a School Counselor do?

I can help your child individually, in a small group, or in the classroom. I help parents find community resources and also manage the academically gifted program. If a parent would like to refer a child for counseling services, he/she can send me an email, call, or complete the counseling referral on my website.


I will be visiting classes once per month for classroom guidance lessons. I will be conducting small groups throughout the year.

Classroom Guidance

I will continue to go into classes once a month and do classroom guidance.


I am trying something new this year. I will be focusing on zones of regulation, mindfulness, and growth mindset in all classes.

Backpack Program

If you would like to help our Backpack Program, you can drop off non-perishable individually wrapped items in the bin outside of my office. Volunteers are also needed to help with the program, if you are interested contact Mrs. Moore. If you could benefit from the Backpack Program you can call Mrs. Moore at 703-6740 or email at asmoore@wsfcs.k12.nc.us.