Chapter 29 Project

Cristal Hernandez

Consumer Bill of Rights

1. The Right to Safety: protects against products that are hazardous to life or health.

2. The Right to be Informed: protects against fraudulent, deceitful or grossly misleading practices and assurance of receiving facts necessary to make informed choices.

3. The right to Choose: access to a variety of quality products and services offered at competitive prices.

4. The Right to be Heard: assurance of representation of consumer interests in formulating gov't policy , of fair and prompt treatment.

5. The Right to Redress: assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.

6. The Right to Consumer Education: assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.

Patient's Bill of Rights

1. Information Disclosure: Patients have the right to receive accurate, easily understood information to make good health care decisions.

2. Choice of Providers: patients have the right to choose their own doctors and health care providers.

3. Access to Emergency Services: patients have the right to access health care where and how the need arises.

4.Treatment Decisions: patients have the right to fully participate in all decisions related to their health care.

5. Respect and Nondiscrimination: consumers have the right to considerate respectful care from all members of the health care system.

6. Confidentiality: consumers have the right to have the confidentiality of their individually identifiable health care information protected.

Consumer Protection Laws

Federal Agencies

federal agencies

Department of Agriculture: inspects food to ensure wholesomeness and truthful labeling, develops official grade standards, and provides grading services.

Food and Drug Administration: enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetics, and medical devices.

Federal Communications Commission: regulates interstate and international communications by radio, television, wire, satellite, and cable.