GID Windsor LeaseStar Update

October 2015

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Exciting News

  • Lead Arrival for and and insert their leads into Lead2Lease via an API, not email parsers, and therefore lead arrival alerts were not being sent for these leads. RealPage has now added arrival alerts to these leads.

September Source Performance

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Introducing LeaseStar's Training Portal

Support Overview

There were 22 Lead2Lease support cases resolved in September, all were resolved within RealPage's standard level of service (listed below).

P1 - Critical 12 Business Hours

P2 - High 36 Business Hours

P3 - Medium 450 Business Hours

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