Right to Safety
Products should not cause harm to the consumer if they use the product correctly.
Right to Be Informed
Companies should always provide enough truthful information about their products so the consumer knows how to use them correctly.
Right to Choose
The consumer should have many options of a product through a variety of companies.
Right to Be Heard
Customers should be allowed to voice their complaints and concerns about a product.
Right to Satisfaction of Basic Needs
All consumers should have access to basic and essential goods and services.
The Right to Redress
The consumer should receive a fair settlement with unsatisfactory goods or services.
Right to Consumer Education
Having enough knowledge to make the right choices on a product or service.
Right to a Healthy Environment
The right to work in a healthy, safe environment for consumer protection.
Samsung, LG, and carriers fined for price fixing by Korean FTC
-South Korea's Fair Trade Commission (FTC) has fined Samsung, LG and Korea's carriers $40.2 million for price rigging and consumer fraud.
-The FTC found the companies guilty of working together to fix prices and defraud consumers. The companies had apparently inflated the prices of phones and then advertised them as improved special offers.
“Back in Motion” Office Chairs
The chair has been recalled by Staples because it can tip over when leaning back, posing a fall hazard.