Effective Communication

Genral, Interpersonal and Written Communication

Effective Commuication Skills

Effective communication is the glue that helps you deepen your connections to others and improve teamwork, decision making, and problem solving it enables you to communicate even negative or difficult messages without creating conflict or destroying trust.


A speaker transmits a message and must ensure that the message is delivered clearly. A listener takes delivery of the message and must be an active listener. Effective Communication takes place only when the listener clearly understands the message that the speaker intended to send.

General Communications Skills

In business, you'll communicate with variety of different people in many different way. These may include: marketing, networking, staff meetings, client and supplier meetings, disciplinary procedures, as well as communicating with regulators or government agencies.


In each situation, your communication will have certain goals and your aim will be to achieve these goals as effectively as possible.


Failing to modify your communication style to the audience can result in confusion, misunderstanding and even offence. It's a risk that's not worth taking, so take care with all of your communication especially in business.

Interpersonal Communications Skills

Interpersonal Skills are the skills we use when engaged in face-to-face communication with one or more people.


What we say is an important way of getting our message across but using our voice is only the tip of the iceberg. We actually communicate more information using non-verbal signals, gestures, facial expression, body language even our appearance.


Being able to communicate well with others is often essential to solving problems that inevitably occur both in our private and professional lives. Decision making is another area which can benefit from good communication skills as it often requires communicating complex information so that the most appropriate decision can be made.

Written Communication Skills

Writing skills are an important communication. good writing skills allow you to communicate your message with clarity and ease to far larger audience than through face-to-face or telephone conversations.


You might be called upon to write a report, plan or strategy at work; write a grant application or press release within a volunteering role; or you may fancy communicating your ideas online via a blog. And, of course, a well written CV or resume with spelling or grammatical mistakes is essential if you want a new job.