The Fred Factor

Mark Sanborn

Question:

"HOW PASSIONATE IN YOUR WORK AND LIFE CAN TURN THE ORDINARY INTO THE EXTRAORDINARY?" (Mark Sanborn)

SUMMARY

This book is about going an extra mile and always doing more than is expected. It is about a man name Fred. Fred used his ordinary job to do extraordinary things for people. IT is about becoming a Fred, and making someone's day.
The Fred Factor Movement

Author's Purpose

The author's purpose is to change our attitude in a positive way towards work and life. His purpose is to educate us on not just making the difference, but knowing what kind of difference we make.


  • "If a guy name Fred, who has a less-than-glamorous job working for the U.S postal service, can serve his customers with exceptional service and commitment, what opportunities await you and me to help others, and in the process achieve deeper personal satisfaction?" (Mark Sanborn).


Four Principles

  1. Everyone Makes a Difference
  2. Success is Built on Relationships
  3. You Must continually Create Value for Others, and It Doesn't Have to Cost a Penny
  4. You Can Reinvent yourself Regularly

Greatest Impression

SECTION: WHY IS FRED A "FRED"?


DO GOOD AND YOU WILL FEEL GOOD

TREAT CUSTOMERS AND OTHERS AS FRIENDS

THE IMPACT YOU HAVE ON OTHERS IS THE REWARD

LIVE THE GOLDEN RULE

FEAR NOTHING EXCEPT TO WASTE THE MOMENT

(These five statements in this section had the greatest impression on me. Most often I try to live up to these things in life but sometimes regret being nice to people because not everyone appreciates the time and effort you put within their lives. In this book I learned that if you do good; you don't have to get rewarded for the good that you do,You just have to be satisfying.)



Scale 1-5

Five(5): Because this book gives life lessons of how to treat other people, and how to make the ordinary things extraordinary. Anyone who wants to change could enjoy this book.

Passage #1

Pages 67-68

This Passage shows that competing against ourselves helps us way more than competing against others. It helps to improve our strengths on the things that we are lacking to move forward in life. It also shows that for us to become better, we first have to look within ourselves.

Passage #2

Pages 35-36

This passages is about making a difference every day. It educate us on how effective we impact the lives of others. It teaches us a lesson of how to act around others and to be careful of the things that we say because we can make a different in someone's life both negatively and positively.

Connection between this book and I

The connection between this book and I is how Fred the postman and I value ours and give our best in every relationships that we established in life. I personally like many Freds' Mentioned in this book love being involve in the lives of others. I give to people; devote my time; and care for others each day of my life.