Workplace Co-op: Module 3 Review

Communication Skills

-Forms of communication: verbal, nonverbal, and written

-Keep all business communication professional

-Don't communicate when you're angry

Accountability & Workplace Relationships

-Take responsibility for your work

-Create positive relationships with co-workers

-Act professionally at work-related functions

-Don't speak poorly of your boss

Teamwork, Motivation & Leadership

-Be an active participant in your team

-Know your role in your team

-Make every effort to increase your leadership skills

-Share your ideas with the team

-Don't ignore team meetings and deadlines

Conflict & Negotiation

-Resolve conflict as quickly as possible

-Document any activity that you feel may escalate into problems

-Know your rights regarding workplace harrassment

-Don't retaliate to workplace bullies

-Don't hold grudges