Tech in the Building - February
To the best of our knowledge, any time an app is updated by the developer the iOS is not working properly to associate the new update on the iPads. As a result, the app will not open. The Google apps seem to be the worst because Google is continually updating their apps - at least once every other week. We have been assured that when the 9.3 iOS update comes out and our iPads are updated, that this issue will be resolved. In the meantime, here is the procedure we are following:
- Contact the Tech Office with the name of the app(s) that are not opening
- The Tech Office will remove the app(s) from the iPad cart or group
- The Tech Office will add the app(s) back onto the iPad cart or group
*Please note, this process takes about two days to complete as the app(s) must be completely removed from the devices before we can add them back on. Depending on the number of devices an app must be added back on to, the process could take longer. You may have noticed some recent internet disruption during the school day. This is due to the sending out of apps to devices. We have refined the process in an effort to minimize this disruption in the future; however, it may take longer for apps to get installed on the student iPads.
Our apologies for this inconvenience. Like you, we hope these issues will be resolved soon.
Updating Teacher & Admin iPads
So, here is the game plan. You can either contact Gwen to arrange a time for your iPad to be updated before school is out or you will need to turn in your iPad at the end of the school year for updating over the summer. Please know that your iPad will be wiped clean during this process, so any photos, videos, audio files or files saved in a specific app - like Book Creator or Notability - need to be saved to you computer first. If you need assistance with this process, please contact Gwen.
Skyward is Coming
If you have any questions about this change, please do not hesitate to contact the Tech Office.