Resident Assistant Monthly
August 2017
What to Expect!
- How and When Should you submit Work Orders
- Haven & AlcoholEdu
- Committee Assignments
- RA Arrival & the Start of Training
-Volunteer Opportunity
Haven & Alcohol Edu
When to Submit Work Orders
If the broken thing is a danger to the building or to the residents it may be more urgent than a work order. For example and overflowing toilet that is quickly flooding the suite. This is an emergency. Call Campus Safety. We will talk more about emergency situations in training.
How to Submit Work Orders
At some point during the year, things will break, back up, or leak.
Instead of leaving them broken, it is best to get them fixed.
What broke?
Internet: 309-341-7700
Cable/Phone: 309-341-7171
All other damages( laundry, back ups, power, etc.) 309-341-7251
Is it an emergency?
Such as..
Overflowing toilets
Flooding
Power outages
Heat
Broken windows
Locks…Call Campus Safety 309-341-7979
How do you submit a work order?
Call: 309-341-7251
Email: workorder@knox.edu
What do I do after?
Check In! Do a follow up with the resident or the problem area to see if the issues was resolved.
After 24-48 hours still not fixed? Talk to your supervisor.
Committee Assignments!
Be a STAR!
RA Arrival!!
You can arrive as early as Friday, August 25th. When you arrive head to Campus Safety to pick up your keys and then head to your room. The first meal provided is Dinner on Sunday, August 27th. You will not be able to eat in the cafeteria before that day.
RA Training will begin on Sunday afternoon in Wilson House!
1:00pm -1:45pm- Returner's Only Meeting
1:45pm - Welcome & Training Expectations with ALL RAs and Alternate RAs
You will receive the full RA Training schedule on the first day of training. Please remember that the days are packed full of training session and other projects. There will not be much time if any for extracurricular activities so do not make plans. We will be sure to keep the busy schedule fun!