Launch Reminders


Withdrawn Student Grades in the K12 Online HS

In the K12 Online HS, staff members have the ability to view student grades, even when the student is no longer active in the TVS classroom.

Keep these reminders in mind when managing K12 Online HS course offerings and individual classrooms:

  • Refrain from removing the student from the TVS course offering before deleting the classroom.
  • If a student is dropping the course, it is ok to remove the student from the TVS course offering.

Review 'SMS Operations: Withdrawn Student Grades (K12 Online HS)' on for step-by-step instructions on how to retrieve archived student grade data. Remember to mark the document as "complete" after reading, in order to get credit for completing the training!

Ops Production Support Live Support Sessions

Wednesday, Sep. 9th, 12pm

This is an online event.

During launch, The Operations Production Support Team will be offering live support sessions every Tuesday, Wednesday, and Friday at 12pm ET. Bring any and all support-related questions to these sessions, or come to listen and learn from colleagues.

Conference Line: 888-824-5783

Passcode: 79265764#

Support Session Meeting Room

K12 Online HS Open Office Hours

Monday, Sep. 14th, 3pm

This is an online event.

During launch, the MPS Operations Team is hosting K12 Online HS open office hours each Monday at 3pm ET. Use this open office hour as an opportunity to bring your questions and find solutions. Attendees are also welcome to pop in to listen and learn.

Join the Open Office Hour!

MPS Operations Team Mission Statement

Provide school staff operational supports and resources that build and sustain a solid backbone, enabling them to provide our students and families an exceptional school experience.