Chapter 29 Project

Sergio Artea

Consumer Bill of Rights

  • This law was proposed by President John F. Kennedy in the year 1962
  • This law was also later expanded by presidents Nixon and Ford

Parts of the Consumers Bill of Rights

  1. The Right to Safety- protection against products that are hazardous to life or health.
  2. The Right to Be Informed- protection against fraudulent, deceitful, or grossly misleading practices and assurance of receiving facts necessary to make informed choices.
  3. The Right to Choose- access to a variety of quality products and services offered at competitive prices.
  4. The Right to Be Heard- assurance of representation of consumer interests in formulation government policy and of fair and prompt treatment in enforcement of laws.
  5. The Right to Redress- assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complains.
  6. Ten Right to Consumer Education- assurance that consumers have necessary assistance to plan and use their resources to maximum potential.

Patient Bill of Rights

  • These policies were adopted by the President's advisory Commission on Consumer Protection and Quality in the Healthcare Industry in 1998
  • then further rights were defined in 2001

Parts of the patients bill of rights

  1. Information Disclosure- Patients have the right to receive accurate, easily understood information to make informed healthcare decisions.
  2. Choice of Providers- Patients have the right to choose their own doctor and other care providers.
  3. Access to Emergency Services- Patients have the right to access health care services how and where the need arises.
  4. Treatment Decisions- Patients have the right to fully participate in all decisions related to their health care.
  5. Respect and Nondiscrimination- Consumers have the right to considerate, respectful care from all members of the health care system at all times.
  6. Confidentiality- Consumers have the right to have the confidentiality of their individually indeterminable health care information protected. Consumers have the right to review a copy of their own records and to amend those records.

Consumer protection lawas

  • Cigarette Labeling and Advertising Act- This act was passed in 1965 and it requires warning labels of health hazards from smoking .
  • Toy Safety Act- It was passed in 1984 and it permits quick recall of toys and other articles intended for use by children that might present a substantial risk of injury. It was later revised because of defective toys shipped to the United States from China in 2007.
  • Generic Drug Act- The Drug Price Competition and Parent Term Restoration Act of 1984 established the modern system of generic drugs. It speeds up the FDA approval process of generic versions of drugs. It attempts to protect the consumer more quickly than in the past by reducing roadblocks that would keep drug prices high.

Important Federal Agencies

  • FDA (Food and Drug Administration)- The FDA enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetics, and medical devices. The FDA also requires testing and approval of all new drugs, tests new and existing products for health and safety standards, and provides standards and guidelines for poisonous substances.
  • CPSC ( Consumer Product Safety Commission)- Protects consumers from unreasonable risk of injury or death from potentially Hazardous consumer products. the commissioner enforces standards for consumer products, bans products that are dangerous, arranges recalls, and researches potential hazards. The CPSC offers many publications on safety, which are available to consumers online.
  • FTC (Federal Trade Commission)- Regulates unfair methods of competition, false or deceptive advertising, deceptive product labeling, inaccurate or obsolete information on credit reports, and concealment of the true cost of credit. The FTC is also the federal clearinghouse for complaints of identity theft.