URGENT UPDATE: 2017 DCL Phase 3

May 25, 2016

Good morning Exchange Advisors,


We are aware that there are continued system challenges, including issues with DVC Wishes. If you receive calls from Gold or Platinum Castaway Club Members wishing to book a Phase 3 sailing, please use the following workaround:

  • Please log into AS400z and verify the Member's PII.
  • Continue the cruise booking process as normal.


Please note that verifying PII via AS400 is an exception which has only been approved for use in this current situation.


Please watch your email for further updates.


Thank you for your patience and flexibility!