Innovative Service Design

Paris Descartes University, 14-15 October 2015

User Centered Service Design

To understand what the question is, in other words, what is needed is the key to succeed when you plan to introduce a new service or improve an existing one.

Watch the video and if you find it familiar, you might consider attending to one of our workshops.

Why? Simply because if there is one expert, that is You!

The Expert meeting

Workshops


We offer the following 4 (four) workshops. Choose the one which suits you the best.

1. Branding: In this workshop, you will prototype branding services and campaigns for cultural institutions (3 hours. 14 October 2015, 09:30-12:30. Maximum capacity: 30 people).

2. Greening: In this workshop, you will prototype green services and/or greening campaigns for cultural institutions (14 October 2015, 14:00-17:00. Maximum capacity: 30 people).

3. Redesigning Library Services: In this workshop, you will prototype a new library service on social media and you will use gamification concept (15 October 2015, 09:30-12:30. Maximum capacity: 20 people).

4. Project Design: In this workshop, you will prototype a library oriented project (15 October 2015, 14:00-17:00. Maximum capacity: 20 people).

Enhanced methodologies - Lego® Serious Play®, Visual thinking, Business Model You® & Gamification as part of the training

Why to attend?


1. These workshop bring into light the expertise you have, but you don't know you have.

2. These workshop are 100% practical. You will design, redesign and prototype.

3. You will be shown real examples developed in previous workshops.

4. You will have a unique experience to work with enhanced methodologies – such as Lego® Serious Play®, Visual thinking, Business Model You® & Gamification - as part of the training

5. A multidisciplinary team of experts will train you.



In the following 1:35 minutes video, you can see how workshops are structured.

BG Workshop

You will play, design, prototype and implement new services and campaigns

"Every Hero Has A Story" CSLP 2015 PSA
Our workshops in Pinterest

Istanbul, Ankara, Paris, Leipzig, Varna, Radviliškis are some of the cities where we have run these workshops training librarians in different methodologies in order to develop new e-services.

Venue information

Where: DICEN IDF EA 7339 Paris Descartes University , Paris’ France.
How to get there
OUR FACEBOOK PAGE

Connect with us for the last news on our workshops, open educational resources and MOOCs